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Posted on Jul 25, 2009

ASKO D3122 PUMP STAYS ON AND MACHINE WILL NOT SWITCH ON

THE DRAINAGE PUMP STAYS ON AND WILL NOT SWITCH OFF EVEN WHEN YOU PRESS THE POWER IS SWITCHED OFF USING THE MAIN POWER. HOW DO I FIX THIS PROBLEM?

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  • Contributor 28 Answers
  • Posted on Jul 27, 2009
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Joined: Jul 27, 2009
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The machine has activated a safty seq. There is most likely water on the lower buttom. Leakage or drain pipe blocked. The power will get to the drain pump, when this happends. To prevent overflow on your kitchen floor. Dry out the water. Then it will start as usual.

  • imceacher732 Sep 19, 2010

    There's a water sensor in the lower bottom tray. It takes about 1/2" of water to trip the switch. Turns on the pump directly (i.e. not through the main switch). You will likely need to disconnect the breaker to get it to stop running. I've had to pull the unit out and tip it over to drain all the water if I'm in a hurry. To get at the lower basin you will either need to pull the unit out from the cabinet and reach it from the side/back - or if you take the front kick plate off it is somewhat accessible.

  • SubDub aBubba
    SubDub aBubba Jan 15, 2014

    Hi, I have a 2006 Asko D3122XLB dishwasher. It had L2 flashing and the drain pump running constantly. I couldn't reset it nor could I turn it off with the power switch. I had to switch the circuit breaker off. As imceacher732 said there was standing water in the lower bottom tray, however the tray is not removable and it is part of the frame assembly. Don't waste time going thru the lower front panel. Remove the 2 side screws behind the rubber plugs and pull the entire unit out of the cabinet. Access the tray thru the lower rear panel (removed) and use towels or a wet vac to remove the water. I ran mine for one hour in various modes looking for a water leak. None found. Drains were fine as well. Is the standing water in the tray a normal condition after several years of use? I dried my lower tray and put in back into service. Seems to work fine.

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Hi,

Have a look to make sure that the pump and drain hose are unblocked. If they are, you might have to call Asko and arrange a service call.

Good luck!
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