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Hi
To connect to a WiFi system, you may need 3 pieces of information:
A username
A password
An encryption key
Once you have successfully linked to a WiFi access point then your tablet will remember the settings until told to forget them.
A lot of the time you may only need the encryption key, and if the tablet detects a WiFi access point then if you tap on that in wireless settings then it will either connect automatically or ask you for some sort of code - the encryption key. If this is not entered correctly then it will return an authentication problem/error. In order to connect you have to have this code. Also bear n mind that the code may or may not be case sensitive, and that the authentication type for both router and tablet needs to be the same. It is possible that you will only be able to change the authentication type on the Aceess Point / router and not on the tablet.
Cheers
I assume you're using a secure Wifi connection with a password and it seems like that authentication is not working. You could try using an open wifi access point to eliminate the possibility of this authentication issue.
If I am understanding the problem, then you are trying to connect to a network that is password protected (that is what the lock symbol generally means when shown beside a network that has been discovered by your device). It cannot 'authenticate' you until you key in the correct password. However, if that is the case, when you click/touch that network and then touch Connect, it should automatically pop up a box asking for the password. Key in the password (be sure to get upper/lower case correct on any letters), and then touch Connect. If that does not work, or if I misunderstood, then provide additional info and we can try again. Good luck!
Here is the remedy for that error:
We've heard a few reports of Wifi connectivity issues recently, among them 'Authentication error'. If you receive this message, our recommended remedy is to remove all Wifi connection information from your Meep, turn off your Meep, reboot your router, then turn on your Meep and re-add the Wifi information. Follow these steps exactly in this order to resolve this error message:
1. Remove all Wifi network information from the Meep's settings
2. Reboot your router
3. Re-add the Wifi network information to the Meep's settings
4. Reboot the Meep.
wrong settings entered on tablet, try again.If possible connect tablet first via usb cable to computer or router to try connecting it , to determine the actual fault on connections.
Had same problem - said signal weak although strong on other devices, and hung on authenticating. Cordless phone on base unit was beside wireless router. Moved unit and turned off phone. Problem disappeared, and signal showed strong.
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