Patricia,
Left-click on Start, then Right-click on My Computer.
Left-click on Properties at the bottom of the list.
Left-click on the Hardware tab.
Left-click on Device Manager.
Once Device Manager has fully loaded left-click on the + sign, next to Network adapters.
What Ethernet chipset are you using? Intel, or Conexant?
http://www.dell.com/support/drivers/us/en/19/Product/dimension-1100Communications (6)
A) Intel - Driver 9 /5/ 2006
B) Conexant - Driver 10/ 21/ 2005
Network (3)
A) Intel - Driver 12 / 1 / 2005
If you have an Intel chipset suggest you download AND install both Intel driver files listed above.
Burn to a CD disk. Put it in your optical drive of the needed computer. Go to My Computer, and DOUBLE-click on the drive letter, of the optical drive with the CD in it.
DOUBLE-click RIGHT ON the file name.
Follow the instructions of the Installation Wizard.
(Just click on Next, Next, and Finish)
Driver: Small piece of software that allows the Operating System to communicate with a device.
Windows XP is the O/S, the ethernet chipset is the device.
When asked to restart the computer - No.
Turn the computer completely off, then after 1 minute turn it on.
(Hard Start)
Still no?
Ethernet adapter card is shot,
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3350631&CatId=200
For additional questions please post in a Comment.
Regards,
joecoolvette
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