The Kindle Paperwhite automatically scans for Wi-Fi networks that are in range of your device. If one networks are found, the device will connect automatically. If a password is required, a screen appears asking you to input that information. Generally, the process is quick and easy.
Occasionally, however, you may need to connect to the Wi-Fi network manually. Follow these steps:
If your Kindle Paperwhite is connected to your home network but can't connect to Amazon, you may need to reestablish the connection. Tap Menu?Settings?Wi-Fi Networks, and then tap the network that has a check mark to its left. When the Forget Network? dialog box appears, tap Forget. You'll have to reselect the network and enter the password (if one is required).
Advance through the screens by using the up and down arrows.
If necessary, contact the person who set up the network for assistance with filling in this information.
If you're having trouble connecting to your home network, unplug the Wi-Fi router, wait at least 60 seconds, and then plug it in and wait for the network to restart.
If this does not work....follow this link and do a factory reset.
http://www.wikihow.com/Reset-a-Kindle
Good luck.
Semper Fi,
DrZ
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