Have a new iPad. Cannot transfer incomplete puzzles which I have purchased and also when I save a puzzle on new iPad the iPad locks up. Also want to transfer coins.

their website
http://zimad.com/games/magic-jigsaw-puzzles/

You can contact them for support at the bottom of the page.
On your new ipad, go to AppStore and download the app.

Uninstall the puzzle app. Then install it.

maybe it is old? or needs its battery replaced..

factory reboot

Hey Janie,
We (Fixya) have no way to update ANYTHING... You must do this on your own, sorry..

Update the iOS software on your iPhone iPad and iPod touch

It's easy. There takes transferring music as an instance. Just follow the below steps.

Step 1 Start Leawo iTransfer

Connect old iPad to computer via USB cable. Start Leawo iTransfer on your computer. The software will automatically recognize your device and shows iPad library in the left sidebar.
Step 2 Select music to transfer

Click the name of iPhone and go to "LIBRARY > Music" in the left sidebar and select multiple songs in the right interface by holding "Ctrl". Right click them to choose "Transfer to > My Computer".
Step 3 Transfer music from iPad to computer

In the pop-up window, chose "Save to folder" and click on "Change" to select an output directory on your computer. After that, choose "Transfer Now" to transfer music from iPad to your computer.
Step 4 Transfer music from old iPad to new iPad

Disconnect iPad but connect new iPad to your computer. Go to "iPad > LIBRARY > Music" in the left sidebar. Choose "File > Add > Add File or Add Folder" in the top middle to upload music you just transferred from old iPad to your new iPad.

For more details, check: How to Transfer Music from iPad to iPad

You cannot transfer a password. Each device has its own password. If it was possible to transfer a password, any stranger from another device could transfer their own password to your ipad, then you would be locked out of your own personal ipad.

• If you have your old iPad, back it up with iTunes on your computer.
• With your new iPad connected to your computer, click the "Restore Backup" in the summary screen of your iPad (on iTunes).
• You should have your old game data now installed on your new iPad.
• Update, or buy, a new version of the game on your new iPad

If you need further help, reach me via phone at https://www.6ya.com/expert/john_77bb351c0c06b354

Just contact the game maker and tell them they will ether credit you with the coins or reimburse you