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Konka is a Chinese company with branches in quite a number of countries. Konka phones are sold at a lot of different outlets in Australia, including at the Australian Post, Big W, and KMart. In Australia, you might try All Phones for a battery. https://www.allphones.com.au/accessories/battery
Remove the battery and see if that works. If not do a factory reset, but be warned you will loose all stored data date like pictures and such. The phone will revert to out of the box condition.
to improve the battery life always charge it with switch of the mobile>and do not charge if u got 1 or 2 poing loss>and dont play games >and maximum do not use the vibration>and always use low bright ness>and and always chanrge only one hour if still the same make sure teh battery is original
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