My elongi magnifica 3500 show insert grounds container? And the container is in please help

SOURCE: Delonghi Magnifica Rapid Cappuccino machine.

Hi Alan,

This posting is back on the unsolved boards again. I cannot see what anyone else has told you and I don't know what you have tried. So, I'm starting fresh....

If your control panel is not reading that you have inserted the container, then one of several things could be wrong.
I imagine you have already checked and cleaned all the parts involved and made sure that the lids are sealing and the container is seated properly. Clean around the door to be sure it closes securely.

If all of these things are in proper order, then it could be that the control panel has gone bad. Is there a reset button somewhere on your machine? Have you tried to go through the descaling/cleaning procedure and restart the machine?

If none of this works, I would suggest contacting DeLonghi to talk to a technician. Here is a contact page I got from the internet: http://www.delonghiusa.com/index.php?texts&pid=3

You may have already found the contact site, but if all else has been checked and found to be ok, I think that is your only recourse now.

Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,

Handie Andie

SOURCE: DELONGHI PERFECTA SAYS INSERT GROUNDS CONTAINER WHEN IT'S ALREADY INSERTED

Just had the same problem after washing my ESAM5500.
Seems that some water hot on the switch that is triggered when grounds container is inserted.
My solution was removing the bottom panel (5 screws if I remember correctly) and disconnect the green wire from the switch (there are three wires - green, ping and blue). When the green wire is disconnected, coffee maker thinks that grouns container is inserted all the time - even if it is removed.