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i dont think i have your answer buuut i would deffinatley suggest updating you graphics card and attempt it again but is it doesnt work then your card might not support 2.0 (uncompatable)
Try lowering the texture quality in the options, If not you can try and update your drivers but I think it's just that the card is to old to support that game's requirements. Sorry to give you the bad news.
Can you please post what version of windows you are using. As well as what type of Computer you have or type of Video Card you have if you know specifically.
The game needs Pixel Shader 3 support, which is found on GeForce 6
series and up, and Radeon X1k series and up,
Sorry but a video card upgrade is a must to play this game.
If you're trying to run it on a laptop then you are probably out of luck as they're not upgradable.
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