There is very little information on the product. You could take it into a Radio Shack store and see what they recommend because they sell universal adapters and power units.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure Bluetooth is enable on all the devices your want to use.
Remove this device and any other devices that are not currently in use. (I am assuming you are using a cellphone or tablet)
You can either put both devices in "Discovery Mode" let them see each other and Pair them again. Or
If they already "see" one another .Re-Pair them.
If they do not generate their own code, try enter "0000" and
Pair
As far as the device that randomly stop playing, it might the battery is being overcharged. Put it On let, it play or in use until the battery has run out of juice; then charge it fully and see what happens. If the battery charge too quickly, you might need another one or take it in for service. In case of the Auvio speaker, take it back to Radio Shack if that is where you bought it.
Try playing other audio files. Ensure that audio can play fine from the same audio device when using a headphone.
If Step 1 is not the case, try listening to audio by connecting the speaker to the Bluetooth device using the Aux-in cable. This will isolate if it's a Bluetooth connection issue or not. Remember to disconnect/un-pair the Bluetooth connection first.
If the issue only happens when connecting via Bluetooth, do the following:
Adjust the distance between the speaker and the Bluetooth device.
Reset the speaker to its factory default settings. For instructions on how to reset your speaker, go to the product's support site to view the relevant knowledgebase article.
Clear the current pairing entry from your Bluetooth device. For instructions on how to clear the pairing entries, consult the user's manual of your Bluetooth device.
Try re-pairing the speaker and the Bluetooth device. For instructions on how to pair the speaker with the Bluetooth device, go to the product's support site to view the relevant knowledgebase article.
To further isolate, try pairing the speaker with other Bluetooth device.
If the issue happens when connecting either on Bluetooth or Aux-in, please contact Creative Customer Support via email.
Note: Creative Bluetooth speakers do not need any driver to operate. You may need to update the Bluetooth driver of your computer's built-in Bluetooth adapter or your USB dongle. To determine whether your computer or USB dongle is updated with the latest Bluetooth driver, please refer to their user's guide or website for information.
http://support.creative.com/kb/ShowArticle.aspx?sid=90429
×