I believe both issues are related. Try freeing up some space on your tablet. (Delete pictures / videos or unnessary apps)
Testimonial: "Thanks..I have already removed all except 4 pictures, removed all apps allowed, is there anything else I can do or am missing (as far as things that would take up storage)"
SOURCE: will not open downloaded files
https://www.google.co.uk/webhp?sourceid=chrome-instant&rlz=1C1CHBD_en-GBGB719GB719&ion=1&espv=2&ie=UTF-8#q=Will+not+open+downloaded+files try this link and you might find out why
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