RIM BlackBerry Curve 8310 Smartphone Logo
Posted on Jul 23, 2009
Answered by a Fixya Expert

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Uncaught exception DSSMA : Invalid state (5):5

Sometimes can't open email , most of the time can't mark open bulk emails,

need your help, and let me know what to do

thank you

1 Answer

phii

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  • Posted on Jul 23, 2009
phii
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Sounds like a mess :)

At that point I would have to say re-install the firmware.

Seems like you somehow got a type of virus on your phone that has destroyed some critical files.

If i can find the German link to the American firmware again, I'll post it so at least it's like a firmware upgrade which would overwrite the core files. it also adds video capture which isn't the best quality, but it is nice.

I don't think there's a good enough virus software out there yet for the BB, but if you have one on your PC you might want to try hooking it to the USB and running a virus scan on the phone through Windows.

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What is DSSMA uncaught exception invalid state

This a common exception that was happening with blackberry curves. Here is what you do. Take the battery out. Next you take out the memory card. Next you plug your phone into the desktop. You will need to do a reset on your phone. Once you reset the phone. Stick the memory card and thee battery back into the phone. The blackberry desk top will reset your phone.Make sure you sync your phone numbers and contacts. After the reset your phone will resync your information. Be careful if during the sync and reset that the phone does not shut off

I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27

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I get the message Uncaught exception: DSSMA: invalid state (5):10060 everytime I try to get my messages

Hi, When the BlackBerry smartphone user attempts to access or open the messages folder from the Home screen, the Uncaught Exception: DSSMA Invalid state error message is displayed. To resolve this error, you need to perform a hard reset of the BlackBerry smartphone. If you face the same error even after performing a hard reset of the BlackBerry smartphone, you need to complete the following steps: 1. Back up the BlackBerry smartphone using BlackBerry Desktop Manager. Erase all data and applications from the BlackBerry smartphone. Restore the backup of the BlackBerry smartphone using BlackBerry Desktop Manager. Hope I helped you. Thank you for using ' Fixya ' and have a nice day!!
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Uncaught exception dssma invalid state (5) 6

Perform a hard reset of the BlackBerry smartphone.
1. Remove the Battery and Sim Card from your Handset and Re insert it.
If it's still the same problem.
Perform these steps : -
Take a Back Up of your Blackberry Smartphone.
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Backup and Restore icon.
In the Backup and Restore screen, click Backup.
Choose a location where you wish to save your backup file.
Give the backup file a new name or leave the default name in the File Name field.
Click Save.
The BlackBerry device has now been fully backed up.
Back up will be in .ipd file format.
Then in your Handset perform these steps :-
1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Go to General settings
5.Press Menu key, you will get an option Wipe Handheld select it.
6.Type the password if you get a prompt, default Password "Blackberry"
7.you will get a confirmation message,Data will be Erased.
8.Click Continue.
9.It will start Wiping your Handheld.
10. Once Data is Erased,Handset will Automatically Restart.
To Restore the Data to your B Handheld
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Restore Tab.
Navigate to the backup file you want to restore to your BlackBerry smartphone.
Double-click the backup (.ipd) file.
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Uncaught exception DSSMA: invalid state (5):2

You first need to attempt a hard reset. Simply put, pull the battery while the phone is on,wait 30 seconds, then replace it and turn it on. If that doesn't work, make sure you have the latest version of Blackberry Desktop Manager downloaded to your computer, back up your phone using backup/restore, the delete all data and applications the do a restore using your previous back up. For full instructions go to www.blackberry.com/support and search KB10859.
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Text messaging

turn the phone off and take the battery out then turn it back on and for some reason it re sets itself and works
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