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Kathy Parenti Posted on Feb 24, 2017
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I have a Matag MSD2458GE refrigerator. Water dispenser on the door works but, the ice maker doesn't work at all. Seems no water reaching it. Needs new filter, but no ice before replace filter light.

  • Kathy Parenti Feb 27, 2017

    Thanks for your suggestions. Everything has been checked. Only thing left is to replace the ice maker. Thanks again.

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2 Answers

David Hoff

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  • Expert 122 Answers
  • Posted on Feb 24, 2017
David Hoff
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Make certain the ice level rod is down in ice collector bucket. If its lifted all the up it shuts off the water supply. Should look like a wire rod that lays down on the ice cubes.

I’m happy to help further over the phone at https://www.6ya.com/expert/david_c087e4b7d13c0163

  • Kathy Parenti Feb 27, 2017

    Thanks for your suggestions. Everything has been checked. Only thing left is to replace the ice maker. Thanks again.

×

John

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  • Master 794 Answers
  • Posted on Feb 24, 2017
 John
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According to your user's manual, "If water flow to the ice maker or dispenser decidedly decreases or if an objectionable taste or
odor returns,change the filter sooner than
recommended."
"Leave the refrigerator door open while removing and installing filters or plugs; this will prevent water
from flowing through the system and running into
the fresh food compartment.
• A newly installed water filter cartridge may cause
water to temporarily spurt from the dispenser"
Automatic ice maker not operating
the stop arm in OFF (up) position
•the water supply turned off
•the water pressure too low
•the freezer too warm
Ice dispenser not operating
ice jam in the dispenser
•ice maker not operating
• lock switch on (see page 11)
Water dispenser not operating
water supply turned off
• water pressure too low
• lock switch on (see pg. 11
To locate an authorized service company in your area,contact the Maytag dealer from whom your appliance was purchased; or call Maytag
Appliances Sales Company,Maytag Customer Assistance at the number listed below. Should you not receive satisfactory warranty service,please
call or write:
Maytag Appliances Sales Company
Attn:CAIR
®
Center
P.O. Box 2370
Cleveland,TN 37320-2370
U.S.
1-800-688-9900
CANADA
1-800-688-2002
U.S. customers using TTY for deaf,hearing impaired or speech impaired,call 1-800-688-2080.

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5 Related Answers

Anonymous

  • 447 Answers
  • Posted on Dec 06, 2007

SOURCE: water dispenser won't work

see my posts in my solved solutions on water line freezing. I can email you a bulletin for a heater kit.

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Anonymous

  • 770 Answers
  • Posted on Jan 26, 2008

SOURCE: hotpoint refrigerator water dispenser not working, while ice maker, works slower

Check or replace the water filter

Anonymous

  • 1073 Answers
  • Posted on Apr 30, 2008

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

Anonymous

  • 142 Answers
  • Posted on Jun 02, 2009

SOURCE: water dispenser on front of refrigerator door does not dispense water. Ice Cube maker continues to make ice cubes. Defrosting doesn't fix problem.

Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

spankyII

  • 13 Answers
  • Posted on Mar 21, 2010

SOURCE: LG refrigerator won't dispense water any more

The water line is freezing in the door due to deteriorated insulation. The only fix I have found to work on my fridge was to defrost the inside door with a blow dryer. Then place a weedeater replacement line (the orange 10" or so size you find at Lowes' or Home Depot) up through the dispenser nozzle, If the line only travels about 3-4 inches up the nozzle, then ice is still in the tube. Blow dry it until you are able to get water to dispense. After the tube is ice-free, place the weedeater line up throuth the dispenser nozzle leaving about 1/8" sticking out. The dispenser will still work with the line stuck in it. The dispenser will probably freeze again in about 8 hours, But all you need to do each time this happens is to pull the weedeater line out, dispense the water to unclog the ice, and place the weedeater line back in the nozzle. I have been using this method for about a week now and it works great. My GE Side-by-side is also 4 years old and this seems to be a problem with all of them. There is a part you can order to fix the problem, but I have heard it may not work.

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0helpful
1answer

No water from dispenser Matag New filter solenoid valve working, tube to dispenser seems to be blocked

Hello Hans;


My name is Peter. I am a retired field service refrigeration technician.

There could be several areas that would effect your water dispenser not working:

1.) When you depress the water dispenser do you hear a 'Click'? If not you have a bad water dispenser contact switch.
I would send you a diagram but I do not have your model number.

2.) In the lower back of your fresh food section is your water dispenser water tank. At times this can freeze near the freezer section. Look in the lower corner of the freezer & your fresh food section for ice build-up.

3.) You could have a bad water filter. This does happen often. Remove the water filter and test you water dispenser.

4.) Do you have water leaking out of the bottom of your dispenser door? If so you have a split in the tubing in your water dispenser door.

5.) Is your ice maker working? Often the water valve to your refrigerator becomes plugged up and you do not get sufficient water pressure 60 PSI to operate your water dispenser solenoid valve.
1helpful
2answers

Ice maker kitchenaid super ba is not working . Chilled water dispenses but no water seems to enter ice maker.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

1helpful
1answer

Water dispensing into ice maker won't shut off

There should be a float or electronic water level sensor that will tell the water to shut off, if it has calcium from the water on it or the float is damaged it will keep sending water until manually shut off(pull the plug). I would look for a water level sensor of some sort and clean or replace it. If that doesn't work it could be a sticking water fill solonoid which you should then replace
0helpful
2answers

GE GSH25JFRF BB ice maker doesn't dispense. Water dispenses and ice maker makes ice but won't come out.

There should be a plastice hinge cover on the left top hinge on freezer door. Take it off and press the plug together firmly. Try that and let me know, Sea Breeze
3helpful
2answers

The water dispenser and ice cube maker stopped working

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

0helpful
2answers

Ice maker does not make ice anymore. appears the tray is not filling with water. door water dispenser is still working

Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

0helpful
1answer

It makes no ice cubes, but water still comes through door dispenser. Why? There appears to be no water getting to the ice making mechanism, however water is still coming out the door dispenser.

Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.
1helpful
1answer

Auto Ice maker in Whirlpool fridge, not producing ice. I suspect the water feed line might be frozen since it was working fine two days ago. I haven't heard the water fill and the tray is empty.

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.


The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.
2helpful
1answer

Ice maker goes through the process but no ice is produced water

If you're not getting water to the ice makerTry swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.
The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow. ice maker
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