Remember to hit "Feature" first. Dialing **7827887 by itself does nothing.
EG;
1 - Feature **7827887 (STARTUP)
2 - Enter installer password 266344 (CONFIG)
3 - Change to template desired (square, hybrid, or PBX)
4 - Press NEXT to apply the template
Edit: Make sure you have access to the phone pool as admin and that there are no restrictions set on the phone itself. The same thing was happening to others and was detailed here
http://www.tek-tips.com/viewthread.cfm?qid=983869
Testimonial: "thanks for the reply but i did hit the feature button first then **7827887 and right after that i get the startup denied with no option to enter the password"
When you first enter the printer menus from the operator panel, you may notice an asterisk (*)
next to a value in the menus. This asterisk indicates the factory default setting. These settings
are the original printer settings. (Factory defaults may vary for different countries.)
When you select a new setting from the operator panel, the Saved message appears. When
the Saved message disappears, an asterisk appears next to the setting to identify it as the
current user default setting. These settings are active until new ones are stored or the factory
defaults are restored.
To restore the original printer factory default settings:
1 Make sure the printer is on and the Ready message appears.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Factory Defaults, and then press Select.
4 Restore appears on the second line of the display.
5 Press Select.
The message Restoring Factory Defaults appears followed by the Ready
message.
When you select Restore:
• No other button actions are available on the operator panel while Restoring
Factory Defaults appears.....
I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7
Follow this instructions to reset the Administrator password.
Press Feature 985 and dial 9 even though it is not listed as an option.
The display will show Pswd: dial 73738767793
The display will show Reset pswd? Press YES.
You should now be able to enter the default password.
2 digit extensions use 120000
3 digit extensions use 1020000
4 digit extensions use 10020000
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