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A hard reset will clear a consumer set pass code, unless it is stolen, reported stolen or the code to open has been entered wrongly 4 times. Then it becomes PUK/SIM locked. EXCEPT, now I looked it up, this is a home phone!
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Replacing this function will lock the phone for further programming until reset through the telephone system. 8. If the display slot is not already used, the ...
Hi well Ok, in this case the BEST thing to do is to return it to "As from The factory" this will then reset it all and make it like a new phone, and is best done this way. So what you need to do is to perform a a factory reset. You will need to get the codes and program them in, this is quite detailed and this info is only available in the relevant manual, links below...
above is a command glossary too. However IF you mean Voicemail password, then that can only be removed by contacting the service provider and getting them to do it, as it has nothing to do with a phone, as such.
Reset codes for phones: On all 96xx phones except for the 9610: To access Craft (the menu with the reset choices) from the phone, press the Mute Button + "CRAFT#" That's 27238# on the numeric keypad. This will cause the Craft Procedures menu to be displayed. Just scroll through the menu and follow the soft key prompts to get to reset or clear.
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