I have an old model Optura 20. Do I need a wizard to download digital videos from the camera to my comuter?

you will need a driver to do the down load

This can be caused by several problems including a defective eject switch in the cameras internal circuitry or a bad motor and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

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go to services and turn on .net runtime optimization service

The USB cable is to download still images only. To download video, you need (1) a firewire cable, (2) a firewire port on the computer, and (3) a video editing software program used to download and edit the video.

need the driver for my canon optura 60 camcorder minidv on windows 7, can you help?

You need a firewire (DV) cable and port on your computer. The USB will only read whatever is on the SD card.

That depends on the connection on the camera.

You can download a user manual here.

It should work well with Apple iMovie that came with your mac. There is a new version (imovie 09) that is said to be a major improvement over imovie 08 (the version that likely came with your computer). It is part of the iLife suite of multimedia Apple software. Available for $79 from the apple store. Here's a link to the store page. Buy now

contact a canon return center they might be able to help you.