Teri,
I can't explain why this might work
but try this.
Disconnect the speaker from the phone's blue tooth by unpairing it
then reconnect the speaker by pairing it to the phone again for a fresh reconnection via blue tooth..
Had this issue with a Jabra blue tooth speaker on my wife's mobile phone was doing the exact same symptoms !
It was very very annoying but doing the pairing again fixed it .
Hasn't cut out since pairing it again !
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