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Duden Posted on Jan 29, 2017
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I have had 3 buns this last one makes horrible coffee VERY weak, it is the BUNN BXB Velocity model. What is causing this? I bought the coffee pot December 14th

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Mark Cheong

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  • Bunn Master 791 Answers
  • Posted on Jan 18, 2018
Mark Cheong
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The following is for espresso coffee shots but it applies to all coffee brewer and home brewers as you control the beans and water used:
* pour pour, shot, puck, etc. are signs of an improperly prepared espresso. This can be caused by many things but since this is an robotic machine that performs the same time and time again then lets assume for now that the machine is working properly. If the machine is at fault then it will require service from your vendor or directly from the MFR.
* Did you change beans? Poor quality beans are usually easy to spot; Lighter color beans, Multi-color, very oily (shiny ok but not dripping like butter), flavored beans (poor quality bean with flavor added). All automatic espresso or cappuccino machines are expected to have Espresso roast with French roast or at least a Dark roast as the basis for any coffee beverage. Lesser roasts; regular, mild, house roast tend to make a poor cup. Clean out all old coffee and replace with a high quality ESPRESSO roast coffee (Lavazza is a good example) Run machine through 3 or more cycles to flush out old beans and oils. It may take 10 or more cycles so be patient.
* Did you change water source? Since this is a table top machine in which you fill the water tank. Try to use filtered (bottled ok) water. Do Not use Distilled or 100% pure water as this type of water will eat out the metals from your machine! Some places use a water softener as it tends to be better for the machine long term (years).
* Finally; Beans and Water are the two things you can control. If your still having problems then lets look at the machine: Can you reset it to original factory settings? Do so and check results. If it's okay then SLOWLY make your changes one at a time till you get the best result or stop if it gets worst. Note: once set to your liking then DON'T change beans or water as it will change everything. (even a batch of beans can be bad. Stay with a reputable coffee roaster!)
* Still got problems? Check with vendor or MFR for service or replacement. Most machines of this type do not have serviceable parts or adjustments.
Aloha, ukeboy57

5 Related Answers

Danobegood

  • 5 Answers
  • Posted on May 23, 2008

SOURCE: Bunn coffee drips slow

I had the same issue, poured in 8 and out came 6. Here's what I did to clean and fix.
1) Unplug the NHB
2) Remove accessories like the pot and basket
3) Bring NHB over to the sink
4) Snap off the entire top cover (not the swing lid) by starting at the front and lifting upward (the top cover is about 1/4" thick). The back of the top cover will pivot a bit and then pop off exposing the pour reservoir. Remove the flow stopper inside the pour reservoir by lifting it straight up.
5) Place the top cover and flow stopper aside.
6) Remove the brew diffuser (located underneath the top where the brew basket goes. Twist counterclockwise gently but forcefully enough to snap it past the lock tabs which hold it in place. You'll know that it you've done this correctly when it just falls out.
7) Still over the sink, tip the NHB in a fashion where the back side is facing upward and the brew side is facing down into the sink. You'll be holding the NHB horizontally by the top and bottom of the unit. This will allow any water in the tank to pour out the brew spout. Begin to tip the unit as if tipping upside down as this will allow any remaining water to drain out. If this does not work the brew spout hose may be clogged and you can just tip the unit entirely upside down to empty it from the fill hole in the pour reservoir.
8) Return the NHB to the upright position in the sink.
9) Using a scotch brite sponge and some baking soda, clean the inside of the pour reservoir and rinse.
10) Using the tool Bunn provided, clean out the brew spout hose which is located under the brew hat. This is the little hole where the water comes out. If you don't have the tool Bunn provided you could use something like a plastic tie-wrap. Don't use anything metal as the hose you're cleaning is made of plastic tube and could become punctured. Clean this hose for just a minute or two to ensure that there are no significant obstructions.
11) With the NHB upright in the sink, pour a slow stream of hot water from the faucet, about two cups, directly into the fill hole located in the pour reservoir.
12) Tip the unit horizontally, as in step 7, and place the tip of your finger over the pour reservoir fill hole covering it completely.
13) Shake the unit back and forth horizontally so the water in the tank splashes around and frees anything which may be built up in the tank. Some water may splash out of the brew spout hose.
14) Tip the unit as in step 7 to drain the tank water out.
15) Fill a 16 ounce glass with hot water and 2tbsp baking soda, mix and pour into the pour reservoir fill hole.
16) Repeat steps 13 and 14 once.
17) Repeat steps 11 through 14 three times.
18) Clean the pour reservoir cover, swing lid and flow stopper.
19) Put the flow stopper back in place.
20) Attach the top cover.
21) Clean the exterior of the NHB.
22) With the boil and warmer switches off, plug the NHB into the electrical outlet.
23) Turn the boil and warmer plate switches on.
24) Fill the NHB with one pot of cold water and close the swing lid. Wait one minute.
25) Fill the NHB with another pot of cold water. Place the pot on the warmer plate and close the swing lid. If water does not yet come out, fill with one more pot of water.
26) Allow water to drain from brew spout until it stops draining.
27) Empty pot.
28) Fill pot to 10 cup line and pour into the NHB. You should find that the NHB now delivers 10 cups back to the pot. Empty the pot.
29) Clean brew spout diffuser and replace back in the brew hat.
30) Clean the pot, pot lid and brew basket.
31) Wait ten minutes for the water in the tank to boil.
32) Brew your coffee as you normally would.

The only issue I experienced during this process was with the warmer plate switch. It appeared that the light in the switch blew although the warmer plate still warmed normally. Shortly after the water in the tank started boiling the warmer switch light started operating again.

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Kelley Hopper

  • 67 Answers
  • Posted on Jul 18, 2008

SOURCE: weak coffee

It sounds like you may have lost the sprayhead. It is under the brew basket (above the place where you put the basket with the filter and the coffee). Sometimes they get loose and you don't realize it and it can fall in the grounds and get tossed out after brewing.

Anonymous

  • 131 Answers
  • Posted on Feb 10, 2009

SOURCE: Water supply for Bunn coffee maker

open the cover on the brewer- depending on your model, it could be the front or the back cover. look for a brew timer dial. turn this up slowly, running a brew each time to see if you now have a full pot

Anonymous

  • 40 Answers
  • Posted on Jan 04, 2010

SOURCE: Coffee grounds overflow out of basket into top of coffee pot.

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz. Note: Some coffee makers define as little as 5 oz as a cup.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.

a911slave

  • 11 Answers
  • Posted on Feb 03, 2010

SOURCE: Our Bunn, Tim Hortons coffee maker was making good

The little sprinkler in the grounds basket fell off and you probably accidentally threw it out. It splits the hot water stream into three streams. I just emailed bunn and they sent me one for free.

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Our bunn NHS Velocity was unplugged accidently. Now when we make coffee it is really luke warm and the light doesn't appear on

This is really a home style VPR brewer (but looks nicer)
if you listen to their video (link below) they mention it has a pre-heated tank of water already in the brewer. This means the brewer needs to be pre-filled with a full pot of water and pre-heated prior to using the brewer. Unplugging this unit won't be a problem UNLESS it was emptied of tank water and not refilled when powered up.
* The unit will try and heat up the tank of water but if empty then just air which overheats the unit then blows the thermal fuse. Call for service.
* The warmer is still working but it's not hot enough to brew frequently as the warmer may take up to an hour to get the tank hot enough to brew or it may not get hot at all if it's own thermal fuse blew too.
* Final; call for service to be safe.
Aloha, ukboy57
https://www.amazon.com/BUNN-Velocity-10-Cup-Coffee-Brewer/dp/B00EAQJCWW/ref=sr_1_1?ie=UTF8&qid=1516431654&sr=8-1&keywords=bunn+nhs+velocity
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Leaks water every time you fill it

Depends on age warranty claim or replace is the best way because of marketing technical design of this machines and your own safety or for others depends on where it leaks.
If its an expensive machine there are cuff kits for to get but if you selling a kit it can happen that there are for one model more differences made on marketing technics development and changed parts in between one or 2 years of age difference , so year of build and serial number can be neccesary but it does not have to be, but err on the side of caution.
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My coffee pot died, we purchased 11/25/10 at Shopko we paid $99.00. Of course we through away the box. Any way the water will not boil to make th coffee, the burner turns on the red light to see that it...

Is this the Bun Velocity brew?

The machine has a vacation switch located on the side or back, that must be turned to the on position (I); off is (O), before the machine will heat.

For complete aet-up instructions see here:

http://www.bunnathome.com/sites/default/files/useruploads/Initial_Setup.pdf

Make sure you have followed the set-up instructions.

More information on Troubleshooting can be found here:

http://www.bunnathome.com/troubleshooting/velocity-brew
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I have a commerical Bunn coffee maker. I ran vinegar to clean it out. It dripped very slow. Now, I get a 6 minute pot, the coffee is 180 degrees, but the coffee is very weak! What is up?

Coffee maker is not pre-heating the water.The brew cycle should take about two minutes, and the coffee should be 200°F when it comes out, that is why it's weak. To clarify, is it a commercial model, or a home model (like the one pictured)? Home models will have a 'vacation switch' on the side of the unit that needs to be on to get the water pre-heated properly.
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When we make a pot of coffee, the water goes through to quickly and the coffee looks like weak tea, how can we fix this, we only got the coffee maker about a month ago

This is usually caused by a missing sprayhead above your filter basket. take out the filter basket, and see if there is a sprayhead up there, or if there is just a little round pipe that the prayhead screws on to. If it is missing, you can contact your local Bunn dealer, or phone bunn directly, and they will take care of you. You can get a list of repair centers in your area at www.bunn.com
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My bunn coffee pot is leeaking water out the

Please get the model and date code located on the bottom of the brewer. The machine has a 3 year limited warranty. If the machine is 3 years or less, the machine will be replaced at no cost. If it is over 3 years, then it can be replaced at a reduced cost.
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If might not be the thermal pot, it is possible it is the machine itself. If you have a candy or meat thermometer, place it in the pot as soon as the coffee has completed brewing. The temperature should be at 175-185 degrees. If it isn't, then the machine needs replaced. If the temperature is correct, then please call customer service with the model and date code to get the thermal carafe replaced. If the temp isn't correct, and it is 3 years old or less, the machine will be replaced for no cost. If it is over 3 years old, it can be replaced at a reduced price.
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