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Rosy Holt Posted on Jan 27, 2017
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My HP L7680 printer gives message "print carriage access door or ink cartridge cover is open" but it isn't any ideas how to get rid of message and get printer to work

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  • HP Expert 24 Answers
  • Posted on Sep 15, 2017
Arena Petter
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To resolve print carriage access door or ink cartridge cover open error just dial toll free number HP Customer Service Phone Number +1-800-281-3707 24*7 available for your service with the help of qualified technicians. HP Customer Support Phone Number 1 8002813707Help

HP Customer Support Phone Number 1 8002813707Help

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Call HP Customer Support Phone Number 1 800 281 3707 for HP Printer HP computer Laptop scanner tablet support help by HP Customer Support Services

5 Related Answers

A

Anonymous

  • Posted on Apr 06, 2008

SOURCE: Printer shows Carriage Jam, but I can't find it.

Push cartri9age to left about a 1/4", with finger pressure. Un-jammed my printer.

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Anonymous

  • 21 Answers
  • Posted on May 31, 2008

SOURCE: Error message "cover door is open or printer cartridge is missing"

Try to find the latch in the cover that presses a switch to indicate it is closed it is usually a small stick projection at the sides of the cover. Replace the cartridge it should fit snuggly then try it again.

Anonymous

  • 679 Answers
  • Posted on Feb 03, 2009

SOURCE: Print Cartridge Carriage Stalled

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Anonymous

  • 61 Answers
  • Posted on Oct 06, 2009

SOURCE: Carriage Jam - HP Officejet J3680 All-in-One

the silver bar the carrige slides on has lost all its lubrication. Try putting some chapstick on the silver bar

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  • 32 Answers
  • Posted on Nov 19, 2009

SOURCE: HP PSC 2210 printer carriage

Part #'s are
ASSY-LATCH BLACK - C6490-60011

ASSY-LATCH COLOR - C6490-60012


Parts re-sellers for HP:

United States Big Blue Products, Inc.
Huntington Station, NY
Tel: 888-BIGBLUE
http://www.bigblueonline.com/hp.htm

Bradshaw Group, Inc.
Richardson, TX
Tel: 972-644-7558
http://www.bradshawgroup.com

Computer Exchange LTD
Lawrenceville, GA
Tel: 770-806-3939
800-883-0800
http://www.computerexchangeltd.com

Depot America, Inc.
Farmingdale, NJ
Tel: 800-648-6833 or 732-919-0209
http://www.depot-america.com/

Image1 Products, Inc.
Plano, TX 75074
Tel: 866-846-2431
http://www.image1products.com

Laser Pros International
Rhinelander, WI
Tel: 888-558-5277 or 715-369-5995
http://www.LaserPros.com

Masterworks International Inc.
Houston, TX
Tel: 800-695-2282
Fax: 713-896-0885
[email protected]
http://www.mwintl.com

Parts Now!
Middleton, WI
Tel: 1-800-886-6688 or 608-276-8688
http://www.partsnow.com

System Design Advantage LLC
Bloomington, MN
Tel: 1-800-947-0007
http://www.sdallc.com

TSAworld, Inc.
Norcross, GA
Tel: 800-633-6626 or 770-417-2323
http://www.tsaworld.com

Vance Baldwin Electronics
Fort Lauderdale, FL
Tel: 954-723-9191
http://www.vancebaldwin.com

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Related Questions:

0helpful
1answer

I do not know how to change my printhead on my HP Officejet Pro L7580
---Make sure the printer is on, or press the Power button to turn it on. Wait for the printer to finish any warm-up diagnostics or print jobs it is performing.

---Open the access cover to the print heads. This cover may be the top cover, the front door or an ink access door on the front of the printer.

---Wait for the cartridge carriage to stop moving, making sure it is completely stationary before putting your hand in the printer. Lift up any clips or latches keeping the print heads or cartridges in place.

---Remove the old print head or ink cartridge if it is part of the cartridge, and discard it. Remove the packaging from the new print head, making sure to peel off any protective tape or twist-off protective caps.
---Insert the new print head or cartridge into the empty slot. Lower any clips or latches and make sure the print head or cartridge does not wiggle in its spot, otherwise you need to pull it out and reinsert it into the printer.

---Close the cover you opened to access the print heads and wait for the printer to calibrate the new print heads. Some printers may produce an alignment page, which you can throw away.


***If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/
Read full answer
Apr 04, 2013 • HP Officejet Pro L7680 All-In-One Printer
0helpful
1answer

I am looking for a color access door for a print carriage on an hp psc2210 all in one printer. (C8654A)
  1. If you are putting in a new cartridge, make sure to remove the tape.
  2. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  3. Fit the cartridge into the proper carriage.
    • The carriage with the gray latch is for the black ink cartridge (HP 56), or the optional photo cartridge (HP 58).
    • The carriage with the blue latch is for the tri-color cartridge (HP 57).
    Slide the cartridge into the carriage at a slight angle, as shown in the illustration above. When the cartridge is fully inserted into the carriage, rock it upright.
  4. Hold the hinged flap of the latch out while lowering the latch.
  5. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration.
  6. Close the cartridge access door.
  7. The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Remove cartridges
  1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  2. Press down lightly on the top of each ink cartridge latch and pull the lower section of the latch out to release the cartridge.
  3. Pull the cartridge out of the print carriage and relatch the empty print carriage. The print carriage may move to the right automatically, and if the latch is up, it could be damaged.
Read full answer
Aug 23, 2011 • HP PSC 2210 All-In-One InkJet Printer
0helpful
1answer

Print carriage access door is open or ink cartridge cover is open. getting this message but nothing is open!! It says to hold down ok button for 5 seconds but nothing is happening. I turned off but it...
Turn off your printer
Open the cover
1 move the cartridge carrrier manually to the center manually with your hands from left torgiht ( 5x )
2 .Remove the cartridges used a clean paper make sure its dry wipe the area where the ink goes out make sure its clean .CLean also the area where you return your cartridges make sure its clean OK .

3 >return it properly close the carrier properly make sure there's a snap sound produced .Move again the cartridge carrier manually from left to right 5x
close thecover
try to turn it back on

in case nothing happens
remove all the parts cartridge ,black box paper power supply
lift the printer up turn it up side down make sure the cover is open when you lift it up and turned it upsidedown
so any foreign material will come out
Shake it for 5x
\return all the parts
try to power it on
Hope it help thanks
Read full answer
May 26, 2011 • HP Officejet Pro L7680 All-In-One Printer
3helpful
1answer

How do I change the ink in hp officejet 5510
Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
Read full answer
Feb 08, 2011 • HP Officejet 5510 All-In-One Thermal...
1helpful
1answer

I have an hp officejet 7110 all-in-one and I've been getting a message saying that supply expired on the black cartridge. i replace it and it still won't let me print. what else could be wrong
Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
  • Low ink levels
  • Ink cartridge approaching expiration date
CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
  1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
  2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
  3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
  4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
  5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads Use the table below to identify the parts:
  1. Printhead handle
  2. Printhead tower
  3. Copper contacts
  4. Plastic tape
  5. Ink nozzles
c00064460.jpg Do not touch:
  • Copper contacts
  • Ink nozzles
  • Printhead tower
c00064461.jpg
Read full answer
Jan 24, 2010 • HP OfficeJet 7110 All-In-One Thermal...
1helpful
1answer

Printer stopped printing; amber teardrop is flashing; no paper jam; cartridges should not be empty. Shouldn't there be a notice of low ink before it just stops printing? Or, the printed pages be faint? All...
The top access door on the printer might be open, or there might be something wrong with the print cartridge.
  1. Check to make sure that the top access door is firmly closed.
  2. If the light continues to blink, open the top access door. When the top access door opens, the print carriage moves so the yellow arrow on top of the print carriage points to a drawing of a cartridge inside the cover. Each drawing describes a symptom.
Read full answer
Jan 09, 2010 • HP DeskJet 5550 InkJet Printer
0helpful
1answer

How do i change ink?
If iam not wrong you want to replace the Ink Cartridge. Please follow the below mentioned instruction.

Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
Regards,
Shrey
Read full answer
Oct 08, 2009 • HP Officejet 5510 All-In-One Thermal...
0helpful
1answer

Hp 1410 all in one keeps saying prin cartridge error
Follow the steps given below and check for the results

=== Cleaning the ink Cartridges ===

Even if the cartridge is new, follow the steps below to clean the print cartridge contacts. Print cartridges have a substance on the contacts to keep them from corroding during storage that may cause poor electrical contact between the print carriage and the print cartridge.
  1. Verify that the product is turned on. NOTE: If the HP product is not turned on, you will not be able to remove the print cartridges.
  2. Open the unit to access the print cartridges.
  3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord without turning off the unit using the power button. If you turn the unit off the print cartridges will be capped to prevent them from drying out and you will not be able to remove them. You must unplug the power cord to prevent the print carriage from moving.
  4. Remove both print cartridges.
  5. Verify that the part number on the cartridge is the correct part number for the unit.
  6. Using a cotton swab or lint free cloth (like a coffee filter) lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the cartridge. Figure 1: Electrical contacts c00055424.jpg NOTE: When an all-in-one is used frequently for black and white printing but infrequently for color printing (for example, an all-in-one that is used primarily as a fax machine), the color cartridge will still eventually fail and need to be replaced. The pins in the print carriage can cause dents on the contact points of the color cartridge over time (usually between six and twelve months).
  7. Wipe the contacts with a dry, cotton cloth, as shown, to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
  8. Reinsert the cartridges and lock them in place.
  9. Close the top cover or access door and plug in the power cord.
  10. If the error continues, repeat these steps. If further cleaning fails to clear the error, proceed to "Step two: Cleaning the print carriage contacts" below.
Step two: Cleaning the print carriage contacts Have the following materials available to clean the print carriage contacts:
  • Cotton swabs or any soft material that will not come apart or leave fibers.
  • Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the print cartridges) CAUTION: Be careful not to get ink on hands or clothing.
Do the follow to clean the cartridge contacts inside the product:
  1. If the unit is off, turn it on.
  2. Open the unit to access the print cartridges.
  3. After the print carriage stops moving, unplug the power cord. Do not turn the unit off before unplugging the power cord.
  4. Remove both print cartridges.
  5. Using a cotton swab or cloth lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the print carriage as shown below. Figure 3: Cleaning the carriage contacts (your model may look slightly different) c00130268.jpg
  6. On models equipped with locking latches, lower the latches. Figure 4: Latches in the lowered position (your model may look slightly different) c00055427.jpg
  7. Wait five minutes for the contacts to dry and then plug in the power cord. The unit will begin to reinitialize. Wait until the process is complete before proceeding.
  8. Reinsert the print cartridges when prompted and then close the top cover or access door.
  9. If the message recurs, replace the print cartridge indicated by the message. If you are using refilled or remanufactured cartridges or non-HP cartridges, replace them with new HP cartridges. HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement.
  10. If the problem still exists, replace both print cartridges. Since the cartridges are electronically connected through the printed circuit board, the cartridge not indicated in the message might be the causing the failure
If the issue still persists then try the following steps to identify the problem ink cartridge
1. Remove both the ink cartridges
2. Insert the Color ink cartridge first and close the ink access door
3. Check if you are getting any error message or the ink cartridge light is blinking
4. Now remove the color ink cartridge and then insert the black ink cartridge and close the ink access door
5. Check if you are getting any error message or the ink cartridge light is blinking
Replace the problem ink cartridge anc then check
Read full answer
May 17, 2009 • HP PSC 1410 All-In-One InkJet Printer
0helpful
1answer

How do you change an ink cartridge on a HP officejet 5510 printer?
Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
Read full answer
Aug 11, 2008 • Office Equipment & Supplies
6helpful
1answer

HP Officejet 5510 - Replacing Ink Cartridge
this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
Read full answer
Mar 18, 2008 • HP Officejet 5510 All-In-One Thermal...
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