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judith davis Posted on Jan 15, 2017
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Kindle will not charge have tried other cables and charger and they do not work assuming the kindle connection is bent what to do now need kindle as have md and only way for me to read

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Anya General

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  • Expert 119 Answers
  • Posted on Jun 07, 2018
Anya General
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Joined: Jan 05, 2017
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Hello
If the battery isn't too far gone, here's how to revive it: Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds

For any help or query visit us: Kindle Com Support

4 Related Answers

Tim Digibrain

  • 846 Answers
  • Posted on Jan 17, 2010

SOURCE: My kindle will not charge. I plug it in and there

If you've explored all options with software settings and If you're outof warranty, you can try to open the kindle and replace the battery.There is a Kindle Repair Guide that shows you how to take it apat. There are services that can do it for you. Kindle Repair.

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Anonymous

  • 1 Answer
  • Posted on Feb 25, 2011

SOURCE: I have a kindle and connect to usb on a Windows 7

I guess you're trying to eject the Kindle from the task bar "(safely remove hardware". Try going into Start/Computer/right click on Kindle/ select eject. This worked for me when I had the same problem.

Anonymous

  • 17 Answers
  • Posted on Apr 22, 2012

SOURCE: how long should I leave my kindle plugged into charger

From a guess,about an hour.But keep checking on it.

Gil Shultz

  • 3464 Answers
  • Posted on Dec 11, 2014

SOURCE: My kindle does charge up but its all according how yoy hook up charger to the port.Some how the charger needs to be in a certain position why after awhile i cant just put in the port to charge correct

I see a trend here, get another charger and be gentel with the cables they are fragle.

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0helpful
2answers

My Kindle Fire will not charge

need to test charger --port and battery
0helpful
1answer

My Kindle fire won't move past the start up "kindle fire" screen. what is wrong and how do I fix it?

Hello

Reset the Device:
If your Kindle Fire won't move, this doesn't necessarily mean that it's "broken" or has a major problem. The Kindle Fire has a tendency to become "stuck," meaning that it looks like it's "off" when it's actually "on" but it will not work properly because it's locked up. To unlock the Kindle Fire, do a reset by holding down the power button for 20 seconds or more. Then turn the device back on by hitting the power button again. If this doesn't work the first time, try holding the button down for 30 seconds or more. Most of the time, this will be all you have to do to get the Kindle Fire up and working again.

Charge It:
If resetting doesn't work, it's possible that your battery is dead. Try plugging the Kindle Fire into the charger and wait about 15 minutes before trying to turn it on again. If the device refuses to start up, try resetting it again.
If it still won't move, it's possible that you have a dead charging cable. Alas, the cables that come with the Kindle Fire are not known for their longevity. Try charging the tablet with another cord that has a Micro USB connection and see if the device responds. There's no guarantee that the charging cord from your smartphone will work with the Kindle Fire, but it's worth a try. If you get a bit of a charge, then you'll know that your Kindle Fire needs a new charging cable.

Try a Different Power Source:
if the charging cable appears to be working but the tablet still won't move, try plugging it into a different power outlet or the USB port on your computer.
If all of these troubleshooting tips fail, your Kindle Fire may have a hardware problem that requires professional help.

Visit here:
Kindle Fire Support
0helpful
1answer
0helpful
1answer

I have connected the USB cable to the computer and the kindle and a battery picture is showing as almost empty and it does not seem to be indicating that it is charging.

Try charging it with another charger with the same USB Plug, such as your Kindle charger. Charging from a computer can take a long time, due to the limited power available from the USB port. This will be the definitive test to ensure the Kindle will charge.
0helpful
1answer

My Kindle will not charge

Here's a possibility, I just plugged in my Kindle Paperwhite using the Kindle charger and USB cable. It wouldn't charge.
I kept it plugged in all afternoon and it accepted no charge although it showed the little lightning bolt on the icon suggesting it was charging.

I unplugged the charger (it has two prongs) and reversed it so
the logo was on top and, Lo and Behold it charged. It could be the plug is not omniidirectional (i.e. it is polarized)
0helpful
2answers
1helpful
1answer

How do you know when Kendle fire battery is dead

If this is a first generation Kindle Fire, then you are in good company, and the problem may not be the battery itself (which is good, b/c the battery is not user replaceable, at least for non-techies). Refusal to charge is apparently a very common problem, which seems to have multiple contributing factors. The charging port sometimes gets 'loose' or dirty, so I would suggest trying that first. Vacuum or blow out any dust/dirt, then look at it under a bright light and perhaps with a magnifying glass to see whether any portion is bent or twisted. If all looks OK, then I would try plugging it in and gently moving the cable around a bit to see whether the charge light goes on and off. If so, you might be able to still charge it by 'propping' the cable to gently nudge it in the direction that causes it to connect. This is a relatively short-term solution, as it will eventually stop working. Another problem seems to be in the 'programming' inside the Kindle, such that, under certain conditions, even with a good charger and cable, it will not take a charge. A common trick, when this seems to be the case, is to ensure that it has fully shut down before trying to charge. For some reason, if it is fully shut down, it is more likely to 'accept' a charge. Push the power button (with the charge cable unplugged) and hold it for at least 20 seconds. After that, it should be fully shut down. Then connect the cable and look for the orange light. If you get it, then leave it alone (verify it stays on when you lay it down, and 'prop' as needed) and preferably leave it to charge all day or all night, or until you see the charge light has turned green. If none of that is successful, and especially if you cannot get the charging light to come on no matter what you do, then try a new cable (cheap ones won't do) and/or a new charger. Borrow from a good friend for a cheap test. We just gave up on ours, after several months of nursing it along using various methods. It is a shame, because the device (except for weight and thickness) has been fantastic for my wife and then my daughter. I hope you manage to get a lot more time from yours!
0helpful
3answers

My Kindle says Critical Battery & I have plugged it in overnite & it still says this but I have it on the computer now & the light is on on the on switch so not sure what this means? is it...

Hi!

You can try these steps to solve this problem:

1. Connect Kindle to a different USB.
2. Verify the charge light at the base of the Kindle is on.
3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart."
4. Leave the unit charging for 30 minutes

If the problem persist, contact Kindle for repair options.

eBookBoy
0helpful
1answer

Kindle will not charge from out let or computer

Please clarify: what charger did you use to connect to an outlet? The Kindle 3 comes with an USB cable to charge from a PC or Mac computer and no charger outside for many countries outside the US (for other countries an external charger is available from Amazon as optional accessory). Use of a different charger (e.g. mobile phone charger with USB connector) is not supported, not recommended and may fry your Kindle if a wrong voltage is hooked to it.

Things you can try:
  1. Use a different outlet to charge the Kindle.
  2. If you use the supplied USB cable to connect to a PC, make sure its firmly seated on both ends. Connect to a powered USB port directly on your computer. Some external USB hubs do not come with a separate power supply (external power supply is mandatory for an USB 2.0 hub, some cheap models are sold without one anyway) and are not suited to charge anything. Just to make sure, disconnect any other USB device except mouse / keyboard to check if the USB port in use is not burdened by too much drain.
  3. The Kindle power LED should glow amber while charging and green if the device is fully charged.
  4. Give the Kindle a reset pressing Home --> Menu --> Settings --> Menu and select "Restart." If the charge light is on but the device is still not charging, contact Amazon customer service.
  5. If the charge light does not light, the AC adapter or cable needs to be replaced.
  6. Contact Amazon customer support for any warranty issues.
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