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I can not get my Alcatel one touch XL to work it just stays at the starting apps screen after it powers on . What. An I do

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You may need to factory reset your phone.
follow this steps: http://www.hardreset.info/devices/alcatel/alcatel-onetouch-fierce-xl/

Posted on Jan 16, 2017

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Posted on Jan 02, 2017

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hi Jo.
this is all i can find at mo.
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Change the phone ringtone and notification sound on your Alcatel ...

devicehelp.boostmobile.com/.../ONETOUCH.../Change_the_phone_ringtone_and_notifi...
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My alcatel idol mini stopped working completely, first if froze now its shut off and nothing works.it doesnt even charge when connected to network. what do i do? thanks


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