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My alcatel fierce just went black. Fully charged, wont do anything?

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Do the one two three method. While the phone is still on, remove the battery. Once it is removed, hold down the power button for ONE minute. This will drain any remaining power with the battery removed. After one minute of holding down the power button, replace the battery and see if it is still black, if it is, repeat only this time hold that power button down for a full TWO minutes and again put the battery back in and see if that fixes it, if it doesn't then do the same for a full THREE minutes. Basically you need to drain any remaining power from the phone before putting the battery back in to fix the problem. Hopefully this will fix your problem.

Posted on Jan 09, 2017

Testimonial: "This phone you can't take the battery! It says not to you thought I had a different model?"

  • Tammy Vogelgesang Jan 09, 2017

    Yikes! There has to be a way to remove the battery,after all that is what powers the phone. In this case, you will need to return it to the place of purchase and see if they can assist you in the fix. Good luck!

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Posted on Jan 02, 2017

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1 Answer

I have an alcatel fierce one touch phone just went black? Fully charged.wont do anything? Help please!


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https://www.ifixit.com/Teardown/Alcatel+One+Touch.../23019

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if you have a warranty on it get it where you've bought it.
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https://support.t-mobile.com/thread/61368
if the same is happening to u as the user says in the above link, hope u will get help from the website. :)

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My alcatel fierce won't turn on


I think, ur phone has no problem, problem with ur phone\'s battery, check battery\'s point to touch ur tongue with those points if u feel something, like very little electric, on ur tongue its means ur battery is good, but u don\'t feel anything on ur tongue it means ur battery no more, or has no power to boot ur phone scratch the golden points of the battery by pin or needle for remove the carbon on the points if u phone didn\'t power on , replace the battery....

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