Question about Vtech Toys
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Dec 09, 2013 | Vtech Cordless 6041 Phone
If your Storio displays a blank blue screen upon start up,
please perform the below procedure to restore the Storio back to factory
standard - please note this procedure requires the use of a blank SD memory
card and some form of SD card reader (either a port on the PC or a USB SD
•Please firstly download the SD Card Recovery Creator
•Insert your SD card into the SD reader port on your PC or
via a USB SD card reader - this should appear as a removable disk under your
•Double click the
Vtech Icon located in your downloads folder to run the program - Click Continue
•Click 'Make Recover
Program Card' then click 'Next'
•From the drop down
menu, select the removable disk drive allocated to the SD card (drive E shown for demonstration purposes,
the actual drive allocated to your SD card may differ)
•The application will
now format the SD card with the Storio factory default operating system
•When the following
screen appears, remove the SD card and then re insert it into the SD port or
reader to complete the format
•Once the format is
complete the following confirmation will appear - please click OK and follow
steps 1-5 to finish restoring your Storio to factory standard.
•Please note, once
the process is complete, you will need to re run the program to 'revert' the SD
card back to a usable state
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The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.
vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:
You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.
Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)
For the US version
For the Canadian english version
This is the link to the website itself: http://www.vtechkids.com/download/ca/en
Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.
Hope that helps
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