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Posted on Jul 21, 2009

My Upright freezer Hotpoint Product code 755703

My Upright Hotpoint freezer model FZA84T only freezes the bottom two drawers. What is happening please?

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  • Posted on Jun 09, 2010
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My FZA 84 regularly has to be defrosted as it overheats.We do this by taking off the back panel - as shown by the Hotpoint service man here in Dublin. We use lukewarm water or a hairdryer to defrost the buildup of ice. Why its building up is anyones guess.The repairman suggested we might be leaving the door open but we certainly aren't. I'm very disappointed with the product and I wouldn't be purchasing Hotpoint again.

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I have a hotpoint freezer fza34 The red high temp

it could be that your fridge,freezer setting is not turned up high enough to keep the freezer cold enough.turn it up to setting number 5 at least and if that dont do it u could have a faulty thermostat.have it checked by a engineer.
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Inside rear panel bulging

Unplug the unit and take out all the drawers and remove the back (behind the drawers) panel carefully. (This back panel has foamy thermal insulation behind it and this will be probably be enmeshed with ice - you may have to wait awhile for this ice to melt before you can remove the panel, even after you have unscrewed it.
When you have got the back panel off, you will see a large solid block of ice, probably halfway up the cooling coils, right down to the bottom of the exposed space. You have to melt all this ice (I used a hair dryer to blow warm air onto the ice (have towels and a bucket ready to mop up the melted water, otherwise it will run over the floor. When you have melted all this ice, you will see a drain hole at the bottom of the exposed space. This will have ice in it and it must be cleared.
Then replace the back panel and all should be OK.
The panel bulges because ice/water is accumulating behind the panel, water, when it freezes, expands, forcing the panel forwards.
I reckon it's a Hotpoint Design fault. What is supposed to happen is that during the heating cycle, melted ice drops down from the cooling coils and down the drain hole onto a plate over the compressor unit, where it evaporates. BUT, during the cooling cycle, a fan circulates cold air from the cooling coils, through the entire unit, which includes the chamber behind the panel that is below the coils. Thus this chamber gets cold (-18 deg.C) so that water dripping down during the heating cycle is frozen before it has a chance to fall down the drain hole.
I now defrost in this manner every six months or so. Sadly, very sadly, Hotpoint, like other white goods manufacturers (Baxi Potterton boilers for instance) do not reply to my enquiries.
Hope this helps.
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remove all food from fridge and take it outside. leave it outside until ice is melted. this is the procedure and i have to do it every day im a Refrigeration Mechanic.
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Sounds like a defrost system problem. Could be related to defrost timer, heaters or defrost thermostat. Have it serviced.
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If this is not a frost free unit , it probably has a freon leak. This is usually not worth fixing in a deep freeze. If it is a frost free unit the fan could be bad. This is an easy repair.
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Check the drawer slides on each side for cracks or a screw that has come loose. The drawer should slide in a groove on each side firmly. Hope this helps. JT
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