Trying to change number of rings before voicemail picks up

You need to access Admin programming in the phone system and navigate to Capabilities and change the Forward No Answer to the DN of the voicemail....if unsure of any of this you need to be calling your vendor that handles the system for all issues or questions.

The lines must be programmed to Appear Only instead of Appear and Ring.
This is done under Config/Sets/LineAccess/LineAssignment.

If unsure of Config password, programming navigation then call in a tech/vendor....1 hour min service call unlell your vendor has remote access via RAD or IRAD.

Set relocation will not help if it is not the same model phone your buttons will be all messed up

Sounds like you need to set the call forward no answer to the VM pilot DN for the set with the new mailbox.

Yes and no (or maybe)

Your Norstar system is capable of outbound call transfers... transfers to people outside your phone system.

Most instances, the programmers shut off this feature of out bound transfers to protect your system from fraud.

A programmer will be required if you need this feature to work.

Otherwise, try this... outside caller calls in, (you want to transfer caller to a cell phone), press the TRANSFER button, pick an outside trunk (Line 2), and dial out, when you hear ringing, hang up.

The call will be transfered to the cell phone.

go into menu the look for sounds and ringer tones .then u should be able to listen to the different kinds then pick one u like .then u save it!!!

Fress F985 u will get voicemail DN. Note down ur voice mail DN.
Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next.
Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox.
Hope it will be helpful for u.
Thanks.

Transfer to voice mailbox: Feature 986, dial ext. number of phone and release. Call is transferred to mailbox without ringing the phone.

Call the phone system.

When you hear the voicemail greeting,
Press "* *" (thats 2 stars)

then just like sitting in front of the phone.

It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.