SOURCE: NorStar T7316E Corded Phone Problem - mailbox locked
You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens
Mailboxes, modify, scroll to password and press change.
Will reset to 0000.
SOURCE: mailbox locked how to unlock it
First you will have to find out the extension number that is giving you issues.
How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".
SOURCE: one of my co-workers mailbox is locked.
Delete the mailbox, once deleted, add the mailbox again.
SOURCE: my mailbox was locked, it said contact admin.
Sounds like the password was changed somehow.
to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.
SOURCE: Dont know password - Mail Box Locked Norstar
Try below
You will
need to dial into the system admin of the voice mail
Feature 983
the password is dependent on how many digits your
extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2
digit.
go through the screens
Mailboxes, modify, scroll to password and press
change.
Will reset to 0000.
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