Hello KAREN DOWLING,
The number 1 reason new generation washers take
EXTENDED times to wash... is the operators
FAILURE to read & heed the need to use te new
HIGH EFFICIENCY DETERGENTS... ("HE").
It may take a while to restore your machines efficiency if this has been going on for a while... USE of common detergents overpowers the sensors that are critical to the
PERFORMANCE of the "HE" washers and it takes
good hot water and proper cleaning agents to restore that efficiency.
There are remedial cleansers that can be purchased and used ...
or the machine my simply NOW NEED REPAIR.
It is ALWAYS best to follow MANUFACTURES
instructions...
The "HE" instruction was not a SUGGESTION...
It was a MANDATE.
Carnac the Magnificent
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