C500 is a fuser code, the hot part of the machine, the fuser fuses the toner to the paper, so that the toner does not smear off. But to solve this must have the model number. As each series of machine has a different way to reset machine
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To clear this code, you will need a paper clip, stick th paper clip in the small hole on the right side of the control panel, (machine must e on) When you do that the control panel wll say please wait, then the screen will show a small blue dot for a few seconds on the left side of the screen, when you see that press 3 you will see a screen the say Maintenace Mode, touch then hit "Trouble Reset" it will again say please wait, then you will see the dot again let it go do nothing it will go thru to Ready to Copy. If The code comes back you need a new fuser unit
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need to know model?
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