DC16 was working, but show low charge (red light). I put it in the charger and plugged in, started blinking red (normal while charging)... then yellow and red, back to just red, and then all three lights started blinking in a span about 3-4 minutes. Now DC16 does not work at all, and no lights on when trigger is pulled both outside of charger cradle and inside charger cradle.
SOURCE: Flashing charging lights when on charger.
smething internal is burnt out possible bad battery.
SOURCE: i have a dyson dc16
it needs charging . and if the lights dont light when you put it in the charger somthing is wrong with charger or battery
SOURCE: dyson dc 31 was working
check all conections are clean on the battery terminals,this link is for the manual,
http://media.dyson.com/downloads/UK/floorcare/Manuals/dc31_origin_manual_uk.pdf
SOURCE: dyson dc16 battery not hold full charge, all three
Hi there,
If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.
You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
SOURCE: my handheld dyson won't charge but when I hold the trigger the lights come on?
Hi Lynora,
I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
Best wishes,
Jessica
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