Hi, We have a Saeco Royal coffee machine and the milk frother doesn't seem to be working. Need some advice as to what could be the problem?

Hi

First open it up and run it without any milk attached until just mostly steam is coming thru. Turn off - then drop the tube into a jug of milk which is locted below the outlet. If its steaming, the milk will be heated up ok - it may need flow adjusting - lift the thin 'plug' near the tube up and down to adjust flow. You can add to the froth by lifting the tube out of the milk for a moment then back in again a few times.

To clean the unit just run clean water tru as tho it was milk until it comes out totally clear (about 1/4 cup). For hygiene sake make sure the tube is wiped clean on the outside with a clean paper each and every time when finished.
You can flush your main coffee lines out by making out its doing a large preground coffee - but don't put any preground in.

Select preground - select large coffee and go. Pays also to remove the brew unit and wash in warm water once a week - saves coffee goo building up and causing it to stick.

try inserting the frother in hot water its probably block and for our water everytime you whant steam open vale boiler start to boil water let the water drip into the tray wait untill steam come out pierre

alisha165,

the saeco royal digital dosn't froth milk.... it produces steam, you are the one that froths the milk. is the machine still producing steam? if not you will need to have your steam boiler replaced. This should only be dune by a qualified repairer. If it is still producing steam but it is not as good as it use to be, descalling you machine may help.

Hi,

I think the problem is the arm where the carafe are connected, if there comes damp down in the arm then you can get this message.

/Mirran

This sounds like one of several problems:
1. Does any indicator light come on? If there is one and it doesn't you either have a bad thermostat (size of a dime/1/4 inch thick) black item with two wires attached to the chamber or a bad heater. Check both with an ohm meter...Resistance of any kind across the terminals means okay.
2. Could be the switch. Same kind of test.
3. If you've got a steam leak, deal with that...new cap or valve.

Make sure all wire fasters are clean and bright. If screwed down, make sure they are tight. Cycle each connector off and on to clean them.

Remember: always work on your unit with it unplugged. You may need torx screwdrivers to open this unit. Any hardware store will have sets of these items.

also check that the milk is cold. temperature makes a big difference. also try pulling the "pin" on the side up and down to get the milk flowing.

means you do have the hot water button pushed and not just the steam function.
Follow this SAECO

Hi,

There can be some calcium in your rapid steam boiler, try to descale the machine and see if it help.

Yes- specially if you see "white scaling around it". If machine not regularly descaled, this can happen. For part and or customer support contact
Saeco USA Inc. at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]

There is probably something wrong with the milk frother. I would purchase a new one before having the machine serviced. 

 

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