I have a Nortel T7316E. I need to change # of rings before voicemail picks up. Can you please help?

You will need to change the programming for the ext that you want to have the lines appearing on.
Enter programming - Feature **266344
PW - 266344
Press the show key - (top right arroe that is lit on the display)
Enter the ext # you want to change
this will bring you to line appearance press top r arrow
line assignment press top right arrow
show line - enter 001,002 or whatever line(s) you want to ring.
press the change softkey for each line to appear and ring instead of unassigned. Press the next (bottom r arrow) to go through each line after entering 001....
then release.
*** Make sure the sets you change are not forwarded to voicemail after a certain amount of rings otherwise all calls ringing on the newly programmed set will go to that persons voicemail.

You need software version 6.1 or above rod Distinctive Ring tone for lines. programming via Config/Lines/Data

You can setup night services for each company via Service Modes.
Complex programming.

best to call a vendor/tech in for this....roughly one hour call.

Search internet to find it. there are so much good methods.

go to tek-tips.com they have a Nortel Norstar and BCM section in there that will get you the help.

I would unplug power to the voicemail, then restore. Wait 10 minutes and then do the same to the phone system.

What you are trying to do is reinitialize the voiecmail, if you dont know what you are doing you will do more harm than good.

Feature 983
password is: 1020000 (if you use 3 difit extensions)
OR
120000 (if you have 2 digit extensions)

You could have a CICS, and MICS or a Nortel BCM. Which do you have?

You will need to access admin programming, do you know how?

dial your voicemail, put in your password, after you are in the voicemail, press 8 and listen to the prompts, it will tell you were to record your name for the company directory.

It sounds like both phones are set to ring on incoming calls and both phones are set to call forward to voice mail box with the same amount of rings . you should turn off the ringing for both phones that way it will not jump between the to mail boxes . now when a call is trans it will go to the box .

We would like to change the name displays on our phones