Just found this from another fixya member....There are a number of reasons why your brush roll has stopped spinning on your Shark Rotator. Here are a few things to check for when trying to fix your Shark.
First things first lets focus on the brush roll. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roll. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roll to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roll is in need of replacing.
While checking out your brush roll you might as well take a look at your vacuums belt. This could be the other reason why your brush roll has stopped spinning. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush rolls turn rate and speed. If the belt feels loose then it certainly is effecting your vacuums suction as well as your brush roll not moving at all.
You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.crucialvacuum.com/shark.html?limit=all
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
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