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Caroline Duffy Posted on Dec 02, 2016
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Kindle paperwhite keep freezing or won't let me swipe to change page

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Deanna Nassar

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  • Amazon Expert 231 Answers
  • Posted on Dec 03, 2016
Deanna Nassar
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Joined: Dec 24, 2015
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I always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 21, 2013

SOURCE: My kindle is stuck on a page. It won't change

HOW TO GET TO BATTERY

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Lemmiwinks

  • 27 Answers
  • Posted on Oct 24, 2013

SOURCE: Kindle Paperwhite 1st Gen / Where is the battery

There isn't an active battery symbol, you can only see it at the top of the menu screen. There also isn't a percentage attached to the amount of battery time you have left, only an approximation.

Chris Hunt

  • 1342 Answers
  • Posted on Sep 06, 2014

SOURCE: paperwhite troubleshooting

You need to as Kindle Support on Amazon.

mike0862

Mikey

  • 6904 Answers
  • Posted on Dec 28, 2014

SOURCE: How do I transfer my books from my Apple phone Kindle account to my new Kindle?

As long as they are both registered to the same account. You can transfer them by going to 'Manage Your Kindle' or they will be archived, as long as you downloaded the books via Amazon.

Harrie

  • 6746 Answers
  • Posted on Jan 14, 2015

SOURCE: My Kindle Paperwhite will not download books - what do I do?

First reaction is to reset the tablet. Second check if you still can logon with your ID on the Kindel Store. Then try to buy a book. When the error keeps coming back goto the support page from Amazon with the link here:
Fire Kindle Echo Support

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Related Questions:

0helpful
2answers

Kindle paperwhite won't respond to "Swipe to unlock Kindle. Seems frozen. What do I do to unfreeze it?

Restart Your Kindle Paperwhite. Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation). Press and hold the Power button for seven seconds until the Power dialogue box appears, and then tap Restart.

Amazon.co.uk Help: Quick Fix: Restart Your Kindle Paperwhite

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201176080..
or go to this link might help you out... Kindle paperwhite won respond to Swipe to unlock Kindle Google Search
0helpful
1answer

IS THEIR SENSITIVITY ADJUSTMENT FOR THE PAPERWHITE KINDLE

Are you having trouble changing pages? Have you tried taping the lower corner Rt for next page left for last page? Try tap and slide to change pages. I've had mine over 5 years with few or no problems. So far as I know there is no way to adjust it. If it continues or worsens you may want to contact Kindle help.
0helpful
1answer

Kindle will not open when swiped?

Turn it off, turn it back on... Try again...
1helpful
1answer

Kindle paper white won't move from the first page that shows up.

Try swiping your finger across the middle of the screen from right to left. This action turns the page forward. Swiping your finger across the middle of the page from left to right turns the pages backwards. I don't think the icon on the bottom is for page turning.
0helpful
1answer

My kindle paperwhite will not open when I swipe it.

Press and hold the Power button for a full 40 seconds. After the first 6 to 8 seconds, the screen will go blank, which is normal. Continue holding the Power button
.
After the 40 seconds, release the Power button. The charge indicator light will turn on after a few seconds.
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