Black screen on T-Mobile ALCATEL ONETOUCH POP 7 it is on I hear it but I can not see anything

5 Related Answers

Anonymous

2080 Answers
Posted on Dec 18, 2011

First of all, thank you very much Terry for choosing FIXYA today for your online technical support needs.

Here is a direct link to the ONLINE USER'S MANUAL for that model:

http://www.alcatelonetouch.com/global-en/downloads/manual/Onetouch803_813_813D%20-%20User%20Manual%20-%20English.pdf

To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted section of text just above.

This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this type of utility pre-installed.

You can download this free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.

I truly hope that was helpful to you.

Good luck and take care.

Joe.

Testimonial: "Excellent response to my question. Thank You Very Much, I Really Appreciate Your Help."

kenneth njonjo

1575 Answers
Posted on Feb 27, 2012

SOURCE: how to get internect access with my alcatel onetouch mobile phone

Hi
You need to set the internet settings on your phone:

Go to menu >settings >wireless and networks
Select 'mobile networks' >GSM/UMTS Options
Press Access Point Names.
Select corresponding APN.
Now input data according to your local network parameters.
Make sure 'Disable Mobile Data Con' is deactivated by moving to menu >battery saver >Settings >Deactivate'Disable mobile data con'.
Now go to Menu >Settings >Wireless & networks >Mobile networks >Activate Data enabled.

No try internet connections.
Hope it helps.Thanks!

Mr. W

65 Answers
Posted on May 17, 2014

SOURCE: My Alcatel onetouch t mobile phone won't let me

This appears that the camera might be taking to high quality photos. In this case look in the camera settings and see if you can turn down the resolution of the camera. Another thing is that T-mobile may not allow you to send pictures in txt messages. You can contact there support at: http://support.t-mobile.com/welcome . Last resort is to contact Alcatel's support: http://www.alcatelonetouch.com/global-en/support/download.html . If you need any more help or clarification just let me know!
-Mr. W