If your TV is the 2016 Vizio E43-D2, you can only access the app menu from a smart phone or tablet with the Vizio SmartCast app. You'll need to pair the TV and the gadget after installing the app. For Android devices, go to https://play.google.com/store/apps/details?id=com.vizio.vue.launcher&hl=en . The iOS version of the app is here: https://itunes.apple.com/us/app/vizio-smartcast-cast-control/id1054033219?mt=8 .
For the older Vizio E43-C2, there is a Vizio App button on the remote. This button has a V symbol on it and is between the channel up/down and volume up/down buttons.
I hope this helps. You can find more information on the Vizio support pages for each TV. For the 2016 E43-D2 go to https://www.vizio.com/e43d2.html then click on the Support/Manuals tab. For the 2015 E43-C2, see https://support.vizio.com/s/article/E43-C2-Model-Information and scroll down.
Cindy Wells
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