I am using the Logitech A-0356A headset. I can hear windows sounds, but I lose the sound in IE and programs, games and incoming voice in ventrilo. This just started recently, I have had the headphones for a few eeeks now. I can uninstall the USB Sound Device and reinstall and it works fine, then the above happens. Any ideas?

In control panel,find sound icon,click on it.

Next go to recording device,click mute,turn level up while there.

you may need to use the 20db boost also.

If using vista run the voice recognition program.

I don't think the program is compatible with Vista. Were you running Vista when it worked a year ago ?

try uninstalling sound card from the device manager and reboot the computer.

if the mic does not return you may be missing a driver contact your laptop manufacturer or download new sound card drivers from the websight to restore mic function.

the potential cause for this is that if you load up IE or FF with the headset plugged in, IE/FF will load up the sound via the USB, but if you remove the headset, IE/FF is still trying to relay your sound though the USB and not the speakers. This is not a design flaw with the headset but rather with windows. This happens to me with every program that uses sound. And also to note that even though you plug the headset back in, it has a good chance of loading onto a different address then what was used by IE/FF initially. You can see how this works also by leaving your headset plugged in, with IE or FF open (so that the sound is through the headset) then go into your control panel > sound options, and under the playback tab select your speakers rather then the headset. you will see that you lose your sound until you restart IE/FF.

try on another pc in sound recorder if working there then the headset is not the problem. try uninstalling the sound card and rebooting the pc.
may correct the issue.

I don't have these headsets here and the setup to troubleshoot for your fault. But, I have an opinion.

It seems that the driver for the headset is not routing the sound from the net or other applications to the USB ports, as like with the sound from the media player.

For IE, look in the advanced settings for media and see if there is a setting for this. Also, check out all the media settings in the system for this.

I would search out the properties of the headset to see if there is a setting for this. Also search out the properties of the sound card where it allows for USB and regular sound sharing or routing.

I would also get in touch with the manufacture of this headset to find out if they know something or have a solution.

Jerry G.

the logitech headset doesnt require drivers it should work right away after plugin in

try with another pc if the problem persists then its a faulty headset if not then you need to reinitialize your usb ports.

Ok, here is what might help, goto control panel, sound and audio devices,then audio. click the pop down list and see if it is there, that is how i got my plug and play to work on my 250....

me too! but I am using XP

Try going to Control Panel -> Sounds and Audio Devices Click on Voice Tab and make sure the proper device is selected. Click on Volume and make sure levels are appropriate. Lastly, click on Test Hardware and wait until you can speak into the mic to see the voice levels. If you can see the voice levels, then your mic probably works and it is just an issue of configing the COD settings. goodl luck