Am I able to post a photo of it here to see if anyone recognises it or knows how to unlock it?
The reference to Schott is the maker of the ceramic glass. The label identifying which brand and model number will be located on the base of the cooktop.
If the cooktop itself randomly locks itself, it would most likely be related to the touch panel and the sensor plate that would require replacement.
The lock would be the child lock, and usually holding down the key symbols for a period of 5 secs should remove the lock.
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