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Nicola Montgomery Posted on Nov 05, 2016
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My dstv is stuck on Channel 101. Remote not changing changing channels. Batteries have been changed and are working! Account is not in arrears?

This is not my personal remote. It belongs to my 82 year old mother who has an Hd decoder and full package DSTV. She cannot call the help line as she cannot hear/understand the instructions with her hearing. I have asked her to make sure the remote is on TV1, to check her TV remote is on HDM1 and she has unplugged and removed and replaced the smart card and rebooted. Still stuck on Channel 101?

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The Knight

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  • Televison & ... Master 76,851 Answers
  • Posted on Nov 06, 2016
The Knight
Televison & ... Master
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Main system control memory IC fault. This is a very small IC; have 8 solder terminals, and can be located very near to the main system control-chroma IC. Check and replace it. Be sure to replace it with the same number printed on it; in all respect. Otherwise, it won't go. http://electronicshelponline.blogspot.com/

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Stuck on one channel

Is it the tv's remote? Change the batteries
are you on a cable box? You need to use the providers channel changer. Tv is made to stay on one channel like channel 3 and the cable box runs the different channels.
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My television set is stuck on one channel....the audio changes with the channel but the picture stays blurred on one channel...whats wrong with it?

Lots of possibilities. If you are using the remote, try also using buttons on the TV to change channels. If TV buttons work, the remote is broken or perhaps try changing batteries and cleaning battery contacts on the remote. If neither work, lots of other things to try. You may need to set preselect channels, so your TV thinks there is only one channel out there until you do. If you are on a cable box you just need channel 3 and change channels on the cable box. I can't tell what you mean by "audio changes with the channel" ... if you mean that when you try to advance channels, it increases volume and moving down in channels lowers volume that would be strange -- if you are using a programable remote it might not be set correctly (try another programming code). The "blurred" picture is probably symptomatic of having the set on the wrong channel, and if you could set channel it might clear up ... I'd start with getting channels to change. If you need more help, give the brand and model of TV, say if you are using a remote (original or programable), and what the 'audio changes' comment means in more detail. Probably worst case is that your tuner circuit is fried, but don't assume that without more diagnostic.
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Pull out the power plug of your TV and don't use it for few minutes. Remove batteries from your remote and keep it without batteries for few minutes. After about 15 minutes your TV and remove both will work fine.
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TV stuck on one channel

Remove batteries from remote, and test again the touch buttons on TV with remote batteries out. This to exclude the possibility that remote has a stuck button.

If the problem persists , then it is probably a faulty IR board on TV (the one that gets IR signal from remote), or a faulty touch button switch.
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Be sure your remote hasn't got a button stuck down which is changing channels. If not, take the batteries out of the remote. If this stops the channel changing there is probably some conductve material stuck across the circuit board
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ok, let's try the simplest things first.... unplug the tv from the wall, and remove the batteries from the remote. wait about 5 or 10 minutes. reinstall the batteries and plug the tv back in. try it again. actually since you said you tried another remote, you can skip removing the batteries from the remote. if it still does it, try unplugging the tv overnight. if it still doesn't work right then, you have a processor problem, and need to have it looked at by a service tech.
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