CANT GET THE DOOR OPEN WHEN IT HAS AN ND CODE. NEED TO OPEN DOOR TO REMOVE CLOTHES AND CHECK FOR BLOCKAGE
SOURCE: maytag neptune mah8700aww wont drain, spin or put water in
if you remove the oval cover in the back of the mach,you will find the pump.there are 2 hose clamps to remove.usually you will find change stuck in the pump.remove the screws on the bracket that holds down the pump and you can take the entire pump out...good luck
SOURCE: Maytag Neptune Error COde "nd"
I had the exact same problem. nd code (no-drain) at the end of the cycle and when I opened the door the machine was still full of water. I took the back panel off the washer and disconnected the drain hose from the pump. (You're going to get quite a bit of water gushing out at you so be prepared with towels or a shop vac.) At this point you should see a little rubber disc over the end of the section you just exposed on the pump. This is a little drain flap. Just lift it up and you should be able to see into the pump a little bit. At this point I poked around in there with my finger and found a hair pin stuck in the pump! I wasn't able to get it out from this end of the pump so I disconnected the big rubber boot which connects the wash drum to the pump. Then I was able to twist the pump (counter clock-wise) and release it from the washer base. I didn't have to disconnect any wires and was then able to see into the other side of the pump and pull the hairpin out. Put everything back together and it's worked fine ever since. I've never even looked inside a washing machine before but it really was really fairly simple. Now my husband really does think I'm a domestic Goddess. I said he should take me out to dinner with the money we saved on a service call!!
SOURCE: Maytag Neptune washer error FL
Hello,
There is a manual door release tab in the dispenser area. You have to take the screws out and remove the dispenser to pull the tab and release the door. This is a pretty common issue, if you haven't yet you should contact your Maytag authorized dealer and ask about a more permanent solution. Hope you can get your clothes out.
Thanks
I’m happy to assist further over the phone at https://www.6ya.com/expert/ryan_7b238a1b08d97b98
SOURCE: Maytag Neptune Error COde "nd"
This is now the 3rd time this has happened. The 1st 2 times it cost me ~$100 to have a technician come in and fix.
This time, I did it easily. For my Maytag Neptune washer, I removed the back panel (2 screws). On the bottom tray is the water discharge pump. On the output side of the pump there is a small cavity under the rubber flapper where a nickle fits perfectly. I removed the nickle, reattached the output drain line. started it up ...
and viola! the problem solved.
SOURCE: Maytag Neptune door lock stuck!!!
Try these steps:
1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.
The "nd" indicates "no drain" and would usually mean something is wrong with the drain pump.
I would suggest checking the drain pump for obstructions or if it hums or tries to run.
Most likely there is a piece of clothing in the pump or it's bad and needs to be replaced.
The wrong soap might cause excessive suds and create a drain problem.
The image below will help you remove the front panel to access the pump.
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