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Try this qiuck solution as it works most of the time:
Switch off your DSTV Decoder or Unplug power supply cable at rear of Decoder.
Remove your Sim card and wait 90 seconds.
Switch your DSTV Decoder back on or plug Power supply cable back in at the rear of your Decoder.
Enter your Sim card and wait for your Decoder to re-scan (about 2 - 3 minutes).
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