I want to change from Magicjack plus to a AT&T land line. I need a PID#. What is a PID#

in your acc you can do this ok

get on your computer and follow the link You will get help NOW
https://web05.magicjack.com/my/index.html

These things are made cheap and will eventually go bad. I'd replace the whole unit. I quit using mine when I found it cost me no more for long distance calls on my land line and have to have a land line to get my DSL for computer. Just been in my desk drawer for the past 7 years.

Answer If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
You need to check your new internet connection first.
Then sign into

You must check your new internet connection gets to magicjack.com


sign into VoIP Phone Service Internet Home Phone Service Providers magicJack

Go to the website and enter your number and password to find your status.
You can make your payment here.

https://web03.magicjack.com/my/index.html?

you can also change your email address once you have successfully logged in.

If you have an original silver magicjack it will not work with new operating systems, you will need a new adaptor. But there is an upgrade path, contact customer services International VoIP Phone Service Customer Care Support magicJack

The basic MagicJack device must run thru your computer and must have the software installed and verified thru MagicJack's server via your internet browser. Not doing any of these things will result in no dialtone.
The MagicJack Plus device doesn't need to use a computer.

You may need to get a land line.

I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.