If things really go south on your FireTV then you need to perform a hard reset, returning it into factory default mode. This will leave your FireTV just as if you bought it.All personal configuration, installed apps, games, passwords, etc. gone! but then, a hard reset will almost guarantee to recover into life your fireTV from non-working state.
You need to press RIGHT and BACK buttons for 10 seconds to initiate the Factory default reset.
Then you will have the original default username and password, which shold get you in to set it back up.
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