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sounds like the video cable is not in the right input.
or maybe you have to redo the setup and be sure the tv is set to the right video input . HDMI or component etc. I hope this helps.
If it is not a loose connection (internally), it may be most probably related to your picture tube. Check it out and if found faulty get it replaced. If your are in any warranty period (I don't think so since it is 3-5 years old), don't do anything and just inform them, or else you will loose your warranty security.
In order to properly provide you with guidance, we need some hint about the problem. Can you describe the symptoms? Is the set dead? Are there any blinking status lights?
My 5 year old Samsung HCN4226W is not coming on (no picture and no sound). When pressing the "ON" button, I can hear a "click" like it wants to come on, but nothing happens. HEL
If the Video (Picture/Pix) is gone but you can hear the Audio (sound), then it could mean the YSUS PCB Assembly is gone/kaput/finish. Can replace the PCB, not repair the PCB due to timing circuitry involve. Cost maybe roughly $500 depending where you located. The PCB is located on the left hand side of your TV when you are facing the back (Back open). Might find 3-4 brown flex membrane connecting to the plasma panel. The PCB has a silver or black aluminum heatsink (big) on it. Good Luck.
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