I have gone into the touchpad settings and all looks ok so I'm a tad confused why it isn't working...
Click "Accessibility Options."
Click "OK" to unlock the keyboard, including the keypad.
Click "Start," then "Control Panel."
Click "hardware and Sound," then "Mouse."
Click the "Touchpad" tab. Click "Default" under the "Touchpad" tab to reset the touchpad to its original settings.
Clear the boxes next to "Use Sticky Keys," "Use FilterKeys" and "Use ToggleKeys."
Unlock Touchpad
hope this helps
Get online
and got to www.google.com In the google search box type: "Dell
Support" (without the quotes and put your manufacturer name before Support).
Look for downloads and drivers. Enter your model number and operating
system when requested. Download and install the Touchpad drivers and the Chipset (which has the usb ports).
"Highlight" the item you want to (Enable) this being the "Pointer Device."
Click on the [Enable] button.
Be sure to (Click) on the "Apply, and OK buttons"
"You may need to "Update Drivers?"Open the "Properties,"
Now, open the [Driver] by [2x clicking] on it."
If the, Update Driver (block) is not "Grayed-out?"
Click to "Update Driver", and click the (OK) button.
"To Manually" Install Driver
Select to "Update Driver."
Next, select: ("Browse my computer for driver software").
Now, choose: ("Let me pick from a list...").
"Open the "Device Setting:
Click on the "Settings" button.
"Try out some of the "Items listed" ->->
*Tapping, *Virtual Scrolling...
"You must click on the "Apply" button after each change!
This should fix the Touchpad?
If you need more assistance, please write a 'comment.'
"Best Regards"
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