Eureka Electrolux EL5020A Intensity Upright Vacuum Cleaner has burning smell and smoke. It's not the belt.

Hi, it's Cindy from Crucial Vacuum.

Since you have replaced your Eureka 4870MZ 9200 Proheat 2x vacuum's belt, the issue may either be caused by your roller or the position of your belt. It sounds like as soon as your vacuum is lowered, the belt is either slipping or wear on the end caps is causing your roller to stop. This will cause the burning smell since your motor is now straining against the abrupt stop. Try taking off your roller and checking the conditions of the end cap or try to reinstall your belt. I have included an instructional video: http://youtu.be/rji0fl9hytY

You can purchase direct your replacement brushroll from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com viewers, use code: FIXYA10

http://www.crucialvacuum.com/eureka-smart-vac-roller.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.



Cindy Yuk
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

The belt is probably worn. Here is the replacement belt you need:

Eureka Altima Belts

The problem is that your belt is stretched and worn. This causes that burning smell and it also causes the vacuum to not pick up well. You need to replace the belt. Here is the belt you need and the manual with instructions:

Eureka Altima Belt and Manual

belt?

The belt is probably worn and slipping, that is why it smells. Here is a link to the owners manual which has instructions and a link to the belt you need.

Eureka Altima Owner's Guide

Eureka Altima Replacement Belts

I had this same problem. The brush roll wouldn't spin, smoke came out, and it smelled like burning rubber. I changed the belt thinking that would fix the problem but it didn't, so I took the belt back off and checked the motor shaft in the back and found a whole bunch of hair wrapped around the shaft. Once I cut out the hair with some scissors and replaced the belt, everything worked like normal. I hope this helps.

That means that the belt is starting to wear. When the belt starts to stretch it can't turn the roller brush against the resistance of the carpet and therefore doesn't pick up well. You simply need to change the belt. Here is a link to the belt you need and to the manual:

Eureka 2961AVZ Belts

Eureka 2961AVZ Owner's Guide (3.4 KB download)

When you turn it on....is the belt turning the brushes? Something may be caught causing the brushes to stick and the belt to just grind the brush assembly.

Belt is slipping because the bearings on the beater brushes, which it turns, are jammed or full of dust.
Alternatively the belt has stretched after being overheated and needs replacing because it now slips.

Is the brush roll turning while on the carpet. If the belt is old, then it has stretched and will slip causing a rubber smell. But if it is an electrical smell, then your motor is failing and will need to be replaced.