Chamberlain Powerdrive PD422D 1/2 HP Security Plus Screw Drive Garage Door Opener Logo
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Roger Herald Posted on Sep 28, 2016

Garage door gos down and hits the floor and reverses back up. There is also a green light on one sensor and a yellow light on the other sensor. What would be the problem.

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jonathan cole

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  • Posted on Sep 28, 2016
jonathan cole
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I know sometimes if the sun is shining towardso the sensor it will start to go up before hitting the floor but this soundshould like you may have a misaligned sensor or one of them going out but this doesn't explain why it hits the floor first so my answer to you is that the travel distance setting on the motor is not set right it thinks it's hitting something besides the floor the settings for the door travel distance should be on the back of the box that contains the motor I'm sure this is what is causing your problems

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your door must have a pressure switch, and it is hitting the floor before the motor stops.

with the door topped out, release the lock and push the door closer to the motor and relock.

have a helper present to be safe
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Garage door

sensor got bumped, realign till both lights show green
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