I am getting a message on my handset new voice mail. How to I get message

11/01/2011

TJ2007 said:

I had the same problem and checked the panasonic site and the solution worked for me. Here it is:
You received a message on the voice mail system provided by your telephone company. To hear the message, dial the voice mail access number provided by your service provider, and follow the voice instructions for accessing the mailbox. Depending on your service provider you may need to clear your voice mailbox to remove the notification. If you have listened to all your voice mail messages and the handset still indicates New Voice Mail just clear the message on the handset by pressing and holding the [OFF] button for about 5 seconds to clear the displayed message on the handset. I just found this on the internet hope it helps you out.

Les,

If you want to delete the actual voice mails, you have to go through your phone company (using their keypad commands) since voice mail is only accessible through your phone (but the voice mail messages are stored through your phone company provider).

Info from the Uniden DECT 6.0 6035 Manual:

Using the Voice Mail Service If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message LED on the handset ?ashes and VM appears in the handset display whenever you have messages waiting in yourvoice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number and the required voice mail signaling tone. You can use your phonebook to store the access number.

Resetting the Voice Message Waiting Indicator

When you receive a new voice mail message, the new message LED on the top of the handset ?ashes and
appears in the handset display. In the event your message alert tone gets out of sync with your phone company's voice messaging system, you can reset back to its original "no messages waiting" state. To reset, press and hold [?nd hs] on the base for ?ve seconds. A beep sounds and the message alert tone is reset.

Here is the manual:
Uniden 6035 1 Owner Manual

If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message
LED on the handset flashes and appears in the handset display whenever you have messages waiting in your
voice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number
and the required voice mail signaling tone. You can use your phonebook to store the access number

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when people call while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

You received a message on the voicemail system provided by your telephone company. To hear the message, dial the voicemail number provided by your service provider (in many cases, this will be your own phone number), and follow the voice instructions for listening to your messages. You need to store the voicemail access # by pressing [MENU], [#] [3],[3],[1] on the handset. To access the voicemail, press [TALK], then softkey [VM]. Depending on your service provider, you may need to clear your voice mailbox to remove the notification.

I resolved the problem but I'm not 100% sure of how I did it. If it happens again I'll try it again. I left the answering machine OFF so the Voice Mail would take any messages. A friend phoned and left a message in the VOICE MAIL, I knew this because of the broken dial tone when I went to make a call. When I erased his message the 'New Voice Message' displayed on the handset disappeared. I figure a previous caller hung up just after the voice mail picked up. It was not long enough so it did not register in the voice mail but somehow registered on the GE phone. Since there wasn't anything registered in the VOICE MAIL to erase the message was 'stuck' on the handset display. As soon as there was a message registered in the VOICE MAIL that could be erased it also cleared the message on the handset.

As i mentioned, if it happens again I'll try it to see if it works, until then I am not going to tempt fate.

First of all; Do you have the user guide manual? If not you can download it for free at...www.static.tigerdirect.com/pdf/panasonic_kxtg10325_manual.pdf

This manual addresses handset kx-tga 101s.

The unit lets you know when you have new voice mail, in the following ways; "new voice mail" is displayed on the handset; The message indicator, on the handset, flashes slowly if message alert is on. In order to listen to your voice mail messages, you must dial the telephone service providers voice mail access number. If the handset still indicates messages that have been listened to turn it off by pressing and holding "CLEAR" until handset beeps.

Do you subscribe to a service package that includes voice mail? If so, to use that service turn off the answering machine; And use the instructions provided by your service provider. If you want to use the answering system, call your service provider to deactivate your voice mail service. If service provider cannot do this then set the answering system "RING COUNT" so the system answers calls before voice mail. Check with your service provider to find out what the ring count of the voice mail service is , then make the answering system ring count so it answers first.

Let me know if this answered your question.

FixYa [email protected]



I’m happy to help further over the phone at https://www.6ya.com/expert/david_6df67de3b14de867

Have someone call you and leave you a message. then listen to the message and that might reset it.If that dont work call the manufacturer and they will walk you through it and should not charge you for it.

check your voice mail if it is dosen't work it is the handset it meesed up

Press down the "find handset" button until the paging beep stops (about 5 seconds) and this will reset the indicator lights on the handsets.