regarding touchpad log on to this link and download touchpad drivers
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INS_PNT_PM_1420&os=WLH&osl=en&catid=&impid=
make sure you choose the operating system correct and install Input Device Drivers
you will find 3 options you have to download the third one
Dell - Driver
Applies to:
Touchpad / Pointing Stick
run a diagnostics
turn off your system
press and hold Fn key ,power on the system, leave fn key
it will start running a diagnostic
it will give you an option to press any key to continue
press any key and you will get 4 options
express test
custom test
extended test and
symptom tree
choose symptom tree
you will get list of devicec
choose keyboard run test
it will highlight some keys you have to press
if everything works fine here
hardware is working fine
then you have to take the system back to day one or use Operating system cd to reinstall the operating system
if you are in United states call 1-800-624-9896
o to better explain the problem when I power up the laptop the normal routine starts BUT when it gets to the password input screen for Windows, the keyboard and touchpad are non-responsive. I tried a wirelss mouse and it works BUT I'm still unable to type in the password. This occurs in any mode I start Windows in (i.e. safemode, safemode with networking, etc.).
The NUM lock light is lit but pressing NUM lock does not deactivate it. I am able to move the cursor on screen via the touchpad but as soon as it gets to the Windows pass screen and press a key BOTH the board and the pad are null.
The NUM lock light is lit but pressing NUM lock does not deactivate it. I am able to move the cursor on screen via the touchpad but as soon as it gets to the Windows pass screen and press a key BOTH the board and the pad are null.
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