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joyce Posted on Sep 27, 2016

How can I fix My HD decoder it only shows red light I've tried to press power button and use a remote control still it doesn't work?

Dstv decoder Model 4u

6 Answers

Owethu

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  • Posted on Feb 02, 2019
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My decoder is lighting red only it doesn't show anything what should I do

  • Richard Banda
    Richard Banda Dec 22, 2023

    Mine is doing the same I don't know what to do

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Portia Sarah

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  • Posted on Nov 06, 2018
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My DStv HD Decoder shows only red light it's doesn't respond what is the problem

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  • Posted on Nov 11, 2020
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Try to go to the nearest muiltchoice shop so that they will look at it before you take any action

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  • Posted on Mar 15, 2020
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OpenView,red light blinks,no signal

  • Godwin Mar 15, 2020

    OpenView,red light blinks,no signal

  • Godwin Mar 15, 2020

    OpenView,red light blinks,no signal

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Larne Wiener

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  • Posted on Oct 17, 2019
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My explorer shows a red REC light, can't use my remote but only manually. Don't know wot the problem is. Can't even change the channels using my remote..

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  • Posted on May 30, 2019
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My decoder showing only red light

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 04, 2011

SOURCE: Hi.my dstv remote control is

my dstv remote control function any time it likes.pls what is the solution it is a new machine.Thank you.

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Silverdragon

electronic & computer repair& servicre

  • 12061 Answers
  • Posted on Apr 17, 2011

SOURCE: My loewe Concept L32 shows

http://elektrotanya.com/loewe_chassis_l2650_concept_l26_l32_basic_sm.pdf/download.html
Please find above your basic service manual.
Hi, I am sorry to tell you this but my diagnosis, is that this is a fairly classic "Hic-upping" switchmode power supply problem. The protection circuitry inside the SMPSU, has sensed a severe potential problem, and is attempting/has/is shutting the set, down to avoid a fire, explosion, or both.
This set had developed a problem, that is so severe that the set must be shut down, (This set should be removed from the Power),
What is happening is the internal "Fault" that is causing the Protection Circuitry, to detect the problem and attempt to shut down the set, the set then keeps restarting, because as soon as it shuts down, the "Faulty" component(s) cool down? but whatever, and the "Fault" then ostensibly "Clears", so the PSU then starts up again, only for the component(s) to heat up again, whatever, and again fail, so it once again, shuts down. Now if we left this on & unattended, this would then continue on until the part eventually failed.
As related this is called a "Hic-upping Power Supply". Any fault that involves the power supply is usually quite serious, and needs a professional, usually, unless one is familiar with servicing current day, televisions.
And in my professional recommendation, you should get a "Quote" for repair, from, an, Approved Service Center. Now, this point is very important for a good result, Always contact, their "Local" or a, "Head Office" Loewe in your case. Ask them, for a referral to an authorised servicing center, where you ask for a "Quote". Now, when you get the information you want, then you can decide as to repair of replacement.
The reason we want an approved agent, is that way, all the engineers are trained on their own brand sets, they have seen almost all faults, and will get the job done quicker, and for less cost, and usually have parts on hand, also sometimes, there has been a service bulletin in issued and the repair may be subsided or even free. There are many, many, many reasons that display this symptom, one must work through the troubleshooting steps to isolate and identify, the Cause and repair that and any damage done.



OK well what has happened i suspect, is that your set has been "Spiked" from a power disturbance, and this has damaged either the PSU, or an internal high voltage component, or both, and now, the Protection Circuitry in the SMPS unit, is "Sensing" a potential "Catastrophic fault", that may cause a fire an explosion or both, and accordingly the set MUST be shut down, so the protection circuitry does exactly that.
Your best bet, is to contact a local or head office of the TV's manufacturer, and ask them for a referral to an authorised servicing center. When contact is made with them, ask for a "Quote" for the repair, before allowing any repair work to be undertaken. This then at least will give you an idea as to costings and you can then make an informed decision as to repair or replace, as often these days i find in my shop anyway, many repairs can be very expensive, and often it would be better putting any monies that would have been spent on repair towards a NEW unit with a warranty.

However if you do wish to DIY, then I have also included a copy of a service manual, which is essential. Start at the troubleshooting section and work through the steps. remember we always start with the Power Supply voltages, as if they aren't correct there, at the connected/ disconnected PSU, then nowhere else can have the correct voltages, and hence will not work correctly. We then work "down the faulty rail" until we find the fault. remember usually we have the faulty component AND any damaged ones, to actually "Fix" it, or else the fault will simply come back.
There is also the "Shotgun" method as we engineers call it, that is basically replace all suspected boards, ad hoc, BUT remember if doing this again the PSU VOLTAGES MUST BE OK, or you will simply destroy the newly connected replacement board.

Bill Boyd

  • 53816 Answers
  • Posted on Jul 21, 2016

SOURCE: My dstv decoder enterd water but i dried all of it but stil not working but it shows a red light

get a new one
water and electronics do not mix

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My Dstv receiver model 65 is not responding to dstv remote control model B4, what should I do?

If your DStv receiver is not responding to your remote control, here are a few troubleshooting steps you can try:
  1. Check the batteries: Make sure that the batteries in your remote control are fresh and properly inserted. Weak batteries can cause the remote control to stop working.
  2. Reset the remote control: You can try to reset your remote control by removing the batteries, pressing any button for 5 seconds, and then reinserting the batteries.
  3. Clean the remote control: Sometimes, dust or dirt on the remote control's buttons can interfere with its functionality. Clean the buttons with a dry cloth or a slightly damp cloth to remove any buildup.
  4. Reset the DStv receiver: Try resetting your DStv receiver by unplugging it from the power source, waiting for 30 seconds, and then plugging it back in.
  5. Re-pair the remote control: If none of the above steps work, you can try re-pairing your remote control with the DStv receiver. To do this, press and hold the "Shift" and "TV" buttons on the remote control for 5 seconds, then enter the 4-digit code that corresponds to your DStv receiver.
If none of these steps resolve the issue, you may need to replace your remote control or contact DStv customer support for further assistance.
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Solid yellow light on my dsd 3u decoder, how to fix?

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https://www.askmefast.com/MY_DSTV_DSD_3U_DECODER_IS_DISPLAYING_ONLY_ORANGE_STEADY_LIGHT-qna9330642.html

Or it might be dad service, or downloading new software

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Why isn't my DSTV remote working?

The batteries may need replacement.
1helpful
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Hi my dstv remote for decoder 1131 is not working...help

Hi Deon you should try going to the website (www.dstv.co.za) if the steps below don't work

Firstly, check that the remote is working. Press any button on the remote. If the green light blinks (below INFO, BACK or both) the remote is working.

Now check where the green light is blinking.

If the green light below INFO blinks, the remote is in TV1 mode.
If the green light below BACK blinks, the remote is in TV2 mode.
If the green lights below both INFO and BACK blink, the remote is in TV3 mode.
Change the mode of the remote (see next section below) and try again.

The DStv HD Decoder must be set up to "listen" for the correct mode. You can do this in DStv Central.
• Press the DStv button
• Go to "Settings"
• Select System Settings
• Select Remote Control
• If the remote is set to TV1 mode, set mode 2 and mode 3 to Ignore.
• If the remote is set to TV2 mode, set mode 1 and mode 3 to Ignore.
• If the remote is set to TV3 mode, set mode 1 and mode 2 to Ignore
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Dstv decoder is not responding to remote control. what my be the problem?

Check the remote control for its infra-red emission. Check it with fresh batteries. Check by pressing all the buttons on it; and see whether all of it generates infrared signal while pressing. If it is found OK, check and replace the infrared sensor inside the TV. If you wish to get some details; check the site linked here. It has details about how to check a remote control; by one among the post. Surf the site with patience. Pull up older posts. http://electronicshelponline.blogspot.com/ If the remote control is found OK; check and replace the infra-red sensor inside the TV. Contact any service technician.
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Dstv remote doesnt work..

You could try to sync the remote by pressing the shift and info buttons together. Wait for the led to light.
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Hi.my dstv remote control is not working despite showing a red light whenever i press any button.please help asap!thanx

my dstv remote control function any time it likes.pls what is the solution it is a new machine.Thank you.
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