Hi Ellie , maybe this will clear it up
Ellie , hold the home button and the power/ sleep button down at same time . ..........
depress the home button and the power button at the same time , continue to hold until you see the apple logo appear . It should take a minute or so . When it appears let off both at the same time it will stay on for a moment then disappear. Give it a minute then click home button and you should have your home page . Let us / me know if this does or does not work . There's another way since your problem is a little different being your already seeing the logo . Have a solution for you if this doesn't fix , it usually does 90% of time
Ok then .....later A. G.
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