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Gakungu Muna Posted on Aug 25, 2016
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Hi. I have a ricoh ft 4615. Heating is ok, gears moves as normal, each n every function is working but the print page is blank and displays U6. What might be the problem?

1 Answer

Joe Kramer

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  • Expert 52 Answers
  • Posted on Aug 25, 2016
Joe Kramer
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Joined: Nov 14, 2010
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Try this:
Turn off the auto density
Go to manual density and adjust to the middle 50%
Try to run again and check your results
If none - you have to clean all the optics
Try again - if you don't get results there is a possible problem with the lamp/scanner system which usually requires someone making adjustments to one of the control boards.
Which brings you to contacting Ricoh for support - they are usually pretty good helping over the phone.

Ricoh's support and download link is below, if this doesn't work scroll to the bottom and click on contact us.

Support and Downloads

Best Wishes,
Joe

I’m happy to help further over the phone at https://www.6ya.com/expert/mark_7bbaa7a1174e0903

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tip

How to get the page count on a Ricoh Aficio copier

On Ricoh's Aficio line of copiers, you can get the page count without having to print out a configuration page or status page. To see the page count of an Aficio copier, follow the steps below.

For models with touch screens:

With the copier turned on, press the User Tools/Counter button on the operation panel. (If User Tools and Counter are two separate buttons on the model you are using, press the Counter button, and the page count will be displayed -- that's all there is to it.) When the User Tools menu appears on the screen, press the Counter button on-screen (typically located in the lower left or lower right corner).

The copier's page count will be displayed on the screen. For copiers with additional functions (such as printing) the page count will also be broken down by function. Color copiers will display a color page count and a black and white page count, but not a total count.

You can print out a hard copy of the page count if you want it for your records, or to fax somewhere. To print the counter, press the Print button on the screen, then press the Start button (on the right side of the operation panel).

For models without a touch screen:

With the copier turned on, press the User Tools/Counter button on the operation panel (typically located just to the left or right of the display screen). The User Tools options will appear. If Counter is the highlighted option, press the OK button to select it; otherwise, use the arrow buttons to select Counter, then press OK.

The counter will be displayed on screen, but you can print it out by pressing the selection button below where Print is displayed, then pressing Start.
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